J.McLaughlin, a national apparel and accessories retailer, has selected the Order Management System (OMS) from OrderDynamics to expand its omnichannel fulfillment strategy, streamline operations and increase cross-channel revenue.
With 78 stores across the U.S., the J.McLaughlin business is growing rapidly, which encouraged the retailer to move from an in-house developed system to the OrderDynamics solution. The OMS is designed to support complex fulfillment needs using automated order routing of inventory to stores and warehouses. With the technology in place, the retailer will be able to offer ship from store, in-store pickup and other advanced order routing capabilities.
By intelligently managing existing inventory pools across locations with flexible business rules that can be changed as the business evolves, J.McLaughlin can rapidly improve shipping speeds while streamlining the entire lifecycle of online orders.
Advertisement
J.McLaughlin will be operating with the OMS at the center of its technology infrastructure, so it can connect seamlessly with all retail systems, including the commerce platform, ERP and POS systems. Consumers, in turn, will have real-time inventory information and consolidated purchase history from the e-Commerce site and retail stores.
“In order to operate a best of breed omnichannel shopping experience, we needed a sophisticated OMS that could connect our retail systems, order data and entire inventory network,” said Charles Yoo, VP of IT and Operations at J.McLaughlin. “OrderDynamics’ proven ability to streamline in-store fulfillment at scale, route orders based on complex and evolving scenarios, and increase cross-channel revenue made them an ideal long term partner.”
