Industry Insights

McKinsey Partner: Product & Service Differentiation Should Lead In Recovery Strategy

The global pandemic has reverberated through the retail industry, creating an ever-growing list of questions for retail executives: What will recovery look…

Exclusive Accenture Q&A: How Retailers Can Prepare For The Long-Term Shift To Digital

Consumers’ reliance on e-Commerce as a result of social distancing and stay-at-home orders will permanently impact the commerce landscape, according to Sean…

COVID-19 Bankruptcies: How The Pandemic Widens The Gap Between The ‘Haves’ And ‘Have Nots’

The weight of the COVID-19 pandemic is pushing retailers to a breaking point, as companies including Gap, Neiman Marcus and Macy’s start…

Why COVID-19 Is Accelerating The Decay Of The ‘Mediocre Middle’

With a retail career that spans 30 years and stints at brands including Sears and Neiman Marcus Group, Steve Dennis has become…

Retail Reopening Guide: Address Consumers’ Concerns, Enhance Omnichannel Alignment

While the COVID-19 pandemic may feel never-ending, it won’t last forever — and brick-and-mortar retailers need to prepare themselves to get back…

How Much Will The 2020 Election Impact The Retail Landscape?

The political climate is having a measurable effect on retail: 40% of Americans say the 2020 election will impact which brands they…

COVID-19 Retailing: How Contactless Operations Can Keep Shoppers And Workers Safer

One of the primary challenges facing retailers trying to revive sales during the COVID-19 pandemic is the need for isolation. Shoppers aren’t…

Backcountry NYC Pop-Up Breaks Down The Barrier Between Indoors And Outdoors

Pop-ups are a well-established way for e-Commerce brands to dip their toes into a brick-and-mortar environment, but they’re also an opportunity to…

Marketing During COVID-19: Entertainment, Cleanliness And Charity Make For Winning Messages

It should come as no surprise that COVID-19 and the accompanying social distancing guidelines have changed how people shop — but that…

Schutz Shoes Leverages Nordstrom And Walgreens Stores To Minimize Returns Friction

Accepting in-store returns for an e-Commerce brand has traditionally been seen as a benefit for the brick-and-mortar retailer, which gains additional foot…

How Zappos Turns B2B Consultation Into Retail Innovation

Zappos is known for taking a unique approach to business, whether by crowdsourcing films to feature at Sundance or partnering with Shaq…

Deloitte: How Social Responsibility Became A Measurable Tech Investment ROI

Retailers and manufacturers that focus on consumer packaged goods (CPG) often operate with thin margins, which brings extra scrutiny to any major…

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Industry Insights

McKinsey Partner: Product & Service Differentiation Should Lead In Recovery Strategy

COVID-19 Bankruptcies: How The Pandemic Widens The Gap Between The ‘Haves’ And ‘Have Nots’

Why COVID-19 Is Accelerating The Decay Of The ‘Mediocre Middle’

Retail Reopening Guide: Address Consumers’ Concerns, Enhance Omnichannel Alignment

COVID-19 Retailing: How Contactless Operations Can Keep Shoppers And Workers Safer

Backcountry NYC Pop-Up Breaks Down The Barrier Between Indoors And Outdoors

Marketing During COVID-19: Entertainment, Cleanliness And Charity Make For Winning Messages

Schutz Shoes Leverages Nordstrom And Walgreens Stores To Minimize Returns Friction

How Zappos Turns B2B Consultation Into Retail Innovation

Deloitte: How Social Responsibility Became A Measurable Tech Investment ROI

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

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