Executive ViewPoints

The Future of Retail: Enriching the Customer Experience via Conversation APIs

As COVID-19 quickly spread in early 2020, the retail industry was among the first to be affected. But unlike hard-hit sectors such…

Keeping up with the Customers: How Retailers are Adapting to New Shopping Behaviors

Retail success is dependent on understanding and meeting the needs of shoppers. But what happens when your customers unexpectedly shift their behaviors…

Why On-Demand Manufacturing Will Transform Retail

Since on-demand manufacturing emerged about a decade ago, it has been gradually picking up steam. Driven by the explosive growth of ecommerce…

Fast Track to a Frictionless Future

Before any of us confronted the new reality of a global pandemic, retailers were already interested in the potential benefits of frictionless…

The Keys to Keeping Your Online Payment System Legal and Secure

The internet facilitates every aspect of our lives, which has only become more obvious during the COVID-19 pandemic. Although we spend much…

Is Nike the Catalyst for Change: Why Companies are Switching to DTC

Nike shows clear signs that its business is back on track only months after reporting a 38% decrease in its YoY revenue…

Why We Need to Look to the Showroom’s Past to Find Retail’s Post-COVID Future

“There is no such thing as a new idea,” wrote Mark Twain. “We simply take a lot of old ideas and put…

Food and Beverage Retailers Need Hard Data from Brands to Support Sustainability

Consumers want to know about the paths their food and drinks take from the farm to their pantry. And they want this…

2021: The Year of Social Advertising

In pure COVID-19 nature, brands across the retail industry underwent a rapid transition to the digital-first space during 2020; and a lot…

The New Rules of a Retail Hybrid Experience

You can’t check out a news site or industry publication without seeing articles about how COVID-19 has disrupted countless industries, including retail….