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How Household Essentials are Helping Amazon (Finally) win Grocery

Listen Now: How Primark Is Rewriting the Rules of Value Fashion in the U.S.

Blue Apron Rebrands with Expanded Menu, à la Carte Ordering Options

Warby Parker Sunsets the Offering that Made its Name — Home Try-On

tm:rw Aims to Fix the Broken Tech Retail Experience with New ‘Sensorial’ Store

Listen Now: What $24 Billion in Prime Day Spending Tells Us About H2

Executive ViewPoints

Why Now is the Time to Invest in Retail Automation for the Future

The retail business is dwindling world over. Even before the pandemic, retailers were dealing with strong competition and declining profit margins. Now…

What Retailers Can Do in 2021 to Recover More Abandoned Shopping Carts

When was the last time you abandoned an online shopping cart: yesterday? Last week? Today? For online retailers, cart abandonment is a…

Q&A with Formation.ai CEO: How Offers and Rewards can Cement Customer Loyalty

The pandemic ushered in new norms for retailers and brands as they learned how to deal with the aftermath of closed storefronts,…

Why Low-Code is Gaining Popularity with Retailers

The low-code application development wave is absorbing more retailers — and rightfully so. Retailers face an ever-escalating need for customized and differentiated…

The Future of Retail: BOPIS 2.0 and RFID Technology

Like many others, retail is currently in its most testing period, yet buy online, pick up in-store (BOPIS) is currently revolutionizing the…

The Benefits Of A Referral Program

Having a referral program is one of the most effective ways to get more customers down the sales funnel. A study found…

Transformation in Retail: Secondhand Marketplaces and the New Consumer

Success in retail depends on understanding and meeting the needs of shoppers. As we move into a second pandemic year marked by…

Returns Go Digital – How Can Retailers Keep Customers Coming Back?

Returns in the retail industry have always posed a challenge. A report from Statista estimated 2020 return delivery costs at $550 million,…

Payments in 2021: What Lies Ahead After the Digital Boom

It has been a year of momentous change for the payments industry. Previously, emerging trends have seen a massive acceleration as a…

Can Modern CRM be the Lifeline Retail is Looking for?

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. They invest time as advocates of your…

Buy Now, Pay Later: Does it Work for your Online Retail Business?

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion…

Putting the Customer First: Building a Profitable Online Presence

They say you can never go back. Nowhere is that more true than the retail market, which has seen a fundamental shift…

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