Executive ViewPoints

6 Trends that Point To a Holistic Approach to Ecommerce

2020 was a milestone year for ecommerce. Accelerated by lockdowns and social distancing, ecommerce growth that was expected to take years materialized…

Retail Strategy Tune-Up Time: Let’s Start with Pricing

For years, retailers have faced accelerating pressures on margins and profits as competition proliferated both online and in brick-and-mortar, as shoppers grew…

What we can Expect this Mother’s Day (Hint: It’s Going to be a BIG One)

The past year has been difficult. Many dealt with feelings of loss, defeat, and general unsettlement. It was not all bad, though….

Consumers and Merchants Should Look Before They Leap into BNPL Services

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Surges in online shopping during…

First Quarter Feedback for Grocery Retail: Insights from the Start of 2021

Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what…

Why Now is the Time to Invest in Retail Automation for the Future

The retail business is dwindling world over. Even before the pandemic, retailers were dealing with strong competition and declining profit margins. Now…

What Retailers Can Do in 2021 to Recover More Abandoned Shopping Carts

When was the last time you abandoned an online shopping cart: yesterday? Last week? Today? For online retailers, cart abandonment is a…

Q&A with Formation.ai CEO: How Offers and Rewards can Cement Customer Loyalty

The pandemic ushered in new norms for retailers and brands as they learned how to deal with the aftermath of closed storefronts,…

Why Low-Code is Gaining Popularity with Retailers

The low-code application development wave is absorbing more retailers — and rightfully so. Retailers face an ever-escalating need for customized and differentiated…