Executive ViewPoints

The Acceleration of Retail 4.0 Amid COVID-19

The elements of Retail 3.0 — marketing personalization, contextual relevancy and customer data-fueled brand-retailer collaboration — have largely become part of our reality. Up…

Vulnerability – The Most Important Customer Trait Brands Don’t Know They’re Missing

There have been a lot of challenges for retails brands in the past year — from considering the viability of brick-and-mortar stores…

How to Adapt Your Ecommerce Business to Increase Sales in 2021

The global pandemic created by COVID-19 has accelerated the maturation of ecommerce businesses and has led to an increase in online sales….

Why and How to use Baidu for Ecommerce Success in China

While Western firms might see China as a source of competition, the flipside is that it also provides a huge ecommerce opportunity…

What to Expect in the Inbox in 2021

The email inbox is crowded like never before. Since the start of the pandemic, companies have had to make an aggressive shift…

The Future of Retail: Enriching the Customer Experience via Conversation APIs

As COVID-19 quickly spread in early 2020, the retail industry was among the first to be affected. But unlike hard-hit sectors such…

Keeping up with the Customers: How Retailers are Adapting to New Shopping Behaviors

Retail success is dependent on understanding and meeting the needs of shoppers. But what happens when your customers unexpectedly shift their behaviors…

Why On-Demand Manufacturing Will Transform Retail

Since on-demand manufacturing emerged about a decade ago, it has been gradually picking up steam. Driven by the explosive growth of ecommerce…

Fast Track to a Frictionless Future

Before any of us confronted the new reality of a global pandemic, retailers were already interested in the potential benefits of frictionless…

The Keys to Keeping Your Online Payment System Legal and Secure

The internet facilitates every aspect of our lives, which has only become more obvious during the COVID-19 pandemic. Although we spend much…

Is Nike the Catalyst for Change: Why Companies are Switching to DTC

Nike shows clear signs that its business is back on track only months after reporting a 38% decrease in its YoY revenue…

Why We Need to Look to the Showroom’s Past to Find Retail’s Post-COVID Future

“There is no such thing as a new idea,” wrote Mark Twain. “We simply take a lot of old ideas and put…

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Executive ViewPoints

The Acceleration of Retail 4.0 Amid COVID-19

Vulnerability – The Most Important Customer Trait Brands Don’t Know They’re Missing

How to Adapt Your Ecommerce Business to Increase Sales in 2021

Why and How to use Baidu for Ecommerce Success in China

What to Expect in the Inbox in 2021

The Future of Retail: Enriching the Customer Experience via Conversation APIs

Keeping up with the Customers: How Retailers are Adapting to New Shopping Behaviors

Why On-Demand Manufacturing Will Transform Retail

Fast Track to a Frictionless Future

The Keys to Keeping Your Online Payment System Legal and Secure

Is Nike the Catalyst for Change: Why Companies are Switching to DTC

Why We Need to Look to the Showroom’s Past to Find Retail’s Post-COVID Future

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Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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