Executive ViewPoints

What all Retailers Should Know About Outsourcing Customer Service

As your business grows, so too will the customer support tickets, making it critically important that you scale your support team alongside…

Why CSR Matters To Your Business

“The greatest threat to our planet is the belief that someone else will save it.” – Robert Swan, OBE New data from…

Where are you on the Journey to Real-Time Personalization?

We’re well past the point of personalized consumer experiences simply being “nice to have.” Consumers don’t just want personalized experiences — they…

Location Data is a Must for Site Selection

A willingness to adapt to new challenges comes part and parcel with the success of any business operation, but the COVID-19 pandemic…

What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen…

It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords

As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 billion, accounting for a record…

The Future of Retail Takes a Digital Shift to Omnichannel Marketing

Finally, the once-static world of retail marketing is transforming. One by one, retailers are finding that their marketing models — co-op driven,…

Does Customer Age Matter for Fraud Prevention?

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Federal data indicates that impostor scams and ecommerce …

What Brands Can Learn From D2C Trendsetters

D2C as a business model has always been around. We’ve seen it from the street sellers to the door-to-door salespeople who knew…

What Interior Design Will Look Like in 2022: Personalization, Nature and Augmented Reality

As with most industries, the pandemic accelerated processes that were well underway in the interior design sphere during the past few years….

Hit Hard by the Pandemic, Most Minority Business Owners Optimistic About the Future

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was…

What Can and Should Retailers Do About Climate Change?

The risks of climate change took center stage during 2021, as UN scientists linked global warming directly to human activities. With global…

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Executive ViewPoints

What all Retailers Should Know About Outsourcing Customer Service

Where are you on the Journey to Real-Time Personalization?

Location Data is a Must for Site Selection

What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords

The Future of Retail Takes a Digital Shift to Omnichannel Marketing

Does Customer Age Matter for Fraud Prevention?

What Brands Can Learn From D2C Trendsetters

What Interior Design Will Look Like in 2022: Personalization, Nature and Augmented Reality

Hit Hard by the Pandemic, Most Minority Business Owners Optimistic About the Future

What Can and Should Retailers Do About Climate Change?

Feature Your Byline

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

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