Executive ViewPoints

Driving the Food Retail Customer Experience with IoT Sensing-as-a-Service

Between staffing shortages, rising labor costs, supply chain disruptions, heightened compliance requirements and record-high inflation, food retailers are facing a myriad of…

Content Governance: The Savior of Ecommerce Giants

Quitting online shopping may be tougher than taking a break from our smartphones. Hundreds of millions of people visit ecommerce websites every day,…

The 2022 Wedding Season and Implications for Retailers

The 2022 wedding season is expected to be a record breaker, with an estimated 2.6 million weddings taking place. Now more than…

5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)

If we were to sum up what brands need to know about Gen Z customer experiences preferences (and employee experience preferences) in a…

Harness the Power of BNPL to Build Stronger Brand Equity

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal….

A Metaverse Action Prep Plan for Brands

You’ve been reading about the metaverse, and you aren’t sure what to do about it yet. Is it too early? Is it…

Securing Retail Stores with AI-Powered Visual Gun Detection

Retail fatalities are on the rise, leaving store owners and patrons more vulnerable than ever before. In fact, according to the D&D…

Keeping Shelves Stocked During a Summer of Illness Uncertainty

Prior to the pandemic, summer was predictably a time of low illness, but overall trends as of this writing in the middle…

What Google Analytics 4 Means for Your Ecommerce Site

Earlier this spring, Google announced that its flagship analytics platform, Google Analytics, will be transitioning from Universal Analytics (UA) to Google Analytics…

Impulse: How Brands Can Enable Casual Commerce in Digital

Digital marketers today love to talk about the customer journey. While badly overused, this term conceals a hidden truth: journeys take a…

Ready to Elevate Your CX? Consider a Contact Center Upgrade to CCaaS

Just how much do people value a high-quality customer experience (CX) nowadays? According to research by PWC, consumers are willing to pay…

Inflation Pressure Tests Customer Loyalty, Spotlights Price

American consumers are right to feel like they can’t catch a break right now. Just as people were eagerly starting to put…

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Executive ViewPoints

Driving the Food Retail Customer Experience with IoT Sensing-as-a-Service

Content Governance: The Savior of Ecommerce Giants

The 2022 Wedding Season and Implications for Retailers

5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)

Harness the Power of BNPL to Build Stronger Brand Equity

A Metaverse Action Prep Plan for Brands

Securing Retail Stores with AI-Powered Visual Gun Detection

Keeping Shelves Stocked During a Summer of Illness Uncertainty

What Google Analytics 4 Means for Your Ecommerce Site

Impulse: How Brands Can Enable Casual Commerce in Digital

Ready to Elevate Your CX? Consider a Contact Center Upgrade to CCaaS

Inflation Pressure Tests Customer Loyalty, Spotlights Price

Feature Your Byline

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

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