Executive ViewPoints

3 Ways SMBs Can Deliver a More Personalized Shipping Experience

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and…

How to Implement a Successful Retail Media Network

Google has yet to officially do away with third-party cookies after announcing their removal from its Chrome browser in early 2020, but…

The Future of Audio is the Future of Everything, Especially Commerce

The other day I saw a screenshot of a Zoomer’s phone and was kind of blown away. Texting is so old school…

Remaining Agile in a New Age of Retail: Three Things that Enterprise Brands can Learn from Smaller Players

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be…

A Heart-Based Approach to the Climate Crisis

Right now, as business leaders, we are facing a myriad of crises — the war in Ukraine, the cost-of-living crisis in most…

Driving the Food Retail Customer Experience with IoT Sensing-as-a-Service

Between staffing shortages, rising labor costs, supply chain disruptions, heightened compliance requirements and record-high inflation, food retailers are facing a myriad of…

Content Governance: The Savior of Ecommerce Giants

Quitting online shopping may be tougher than taking a break from our smartphones. Hundreds of millions of people visit ecommerce websites every day,…

The 2022 Wedding Season and Implications for Retailers

The 2022 wedding season is expected to be a record breaker, with an estimated 2.6 million weddings taking place. Now more than…

5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)

If we were to sum up what brands need to know about Gen Z customer experiences preferences (and employee experience preferences) in a…

Harness the Power of BNPL to Build Stronger Brand Equity

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal….