Emerald Media Network

Advertisement

What ChatGPT’s ‘Instant Checkout’ Offering Means for Retailers

DoorDash Launches Fulfillment Services; Party City, CVS Among First to Trial

How Organic Mattress Maker Essentia Plans to Make U.S. Manufacturing Pay Despite Tariffs

Inside MoMA’s New Vision for Retail Design and Discovery

Amazon Settles FTC Suit Alleging Prime Membership Trickery for $2.5 Billion

Exclusive: Creative Collabs are Fueling Hanna Andersson’s Connection with Loyal, and New, Customers

Executive ViewPoints

Key Trends From The 2017 Holiday Shopping Season

The 2017 holiday shopping season was record-breaking. Black Friday sales alone totaled $5 billion — with customers spending more than $1 million…

Battle For Position In Voice-Shopping War Heats Up

Smart speakers are the new best-selling consumer gadget, faster than AR, VR or wearables. Sales grew over 300% in 2017 alone. The…

New Technology Levels The Playing Field For Physical Retailers

Online commerce has changed how people shop and how retailers market their wares, but new technologies are finally giving brick-and-mortar retailers the…

10 Things Retailers Need To Know About Blocking Good Customers

Retailers have come to expect some collateral damage in their never-ending battle against fraud. After all, it’s impossible to block fraudsters without…

Retailers As Media Companies

Back in the day, retailers were retailers and media companies were media companies. Then came the Amazon Media Group and over the…

The Strategic Risk Of E-Commerce Fraud

As e-Commerce channels account for an ever-increasing share of consumer and business spending, payment fraud grows virtually in lockstep — and poses…

The True Impact Of Self-Service

Self-checkout stores like Amazon Go and Walmart Scan & Go are hyped as holding the promise to revolutionize in-store experiences. In fact,…

How Should Retailers Leverage IT Expertise During RFID Deployments?

IT departments are increasingly involved in retail RFID deployments, and for good reason. Along with store operations, they are responsible for systems,…

Retail Price Myths Broken Down: The Shoppers Speak On Their Views Around Pricing And Promotions

In an era of ubiquitous Big Data, and where shoppers increasingly engage online at every phase of the purchase journey, we should…

5 Things Multi-Location Retailers Need To Know For Effective Review Management

Do you know the business impact of your bad reviews on social media and other online outlets? The truth is, negative reviews…

NPS Only Tells A Piece Of A Retailer’s Health; Why Does The Industry Rely On It?

Acquiring new customers is hard work and costly, so making sure that customers are happy, coming back and buying again is every…

The Secret To Retail In 2018: Win Customers With A Connected Workforce

Have you ever noticed the most successful retail businesses have a fairly simple plan? Author Michael Leboeuf said it best: “A satisfied…

Feature Your Byline

Submit an Executive ViewPoints.

Advertisement

AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

Advertisement

Groceryshop

Shoptalk Fall

NRF Europe

eTail Connect West

eTail Boston