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Inside MoMA’s New Vision for Retail Design and Discovery

Amazon Settles FTC Suit Alleging Prime Membership Trickery for $2.5 Billion

Exclusive: Creative Collabs are Fueling Hanna Andersson’s Connection with Loyal, and New, Customers

Listen Now: What Leaders Can Learn from Dick’s, Target & the Athleisure Boom

Exclusive: Why Stanley is Investing in a Free Recycling Program for its Used Drinkware

How Google is Helping Marketers Adapt to the First AI-Powered Holiday Season

Executive ViewPoints

Three Best Practices For Digital Customer Experience Success

Product, placement, price and promotion may have been the holy grail of marketing, but in the digital era, customer experience now tops…

Chatbot, Please Expedite My Shipping

In the world of online shopping, things are specifically tailored to appease the customer and ensure efficiency — click, select, pay, done,…

Thriving In The New World Of Grocery: Five Keys For Brands

Much has been made of the challenges facing retailers in today’s grocery marketplace. However, their manufacturing trading partners are contending with equally…

Crisis Management Lessons Learned From Starbucks

There are no shortages of public relations disasters among retail brands. Whether a crisis is caused by social media, employee scandal, data…

Three Advanced TV Strategies CPG Brands Can Use to Increase Revenue

A 2017 report by Credit Suisse projected that the current distinction between “media” spend (TV, digital, print, radio, outdoor and cinema) and “below-the-line”…

How Alibaba Developed Singles’ Day Into A $30 Billion Phenomenon

Alibaba has set a new high water mark for a single day of sales. The 11.11 Global Shopping Festival, held on Singles’…

The Three A’s Of Retail Experimentation Success

Between constantly-evolving competition and higher customer expectations, retailers are looking for innovative ways to delight their customers. From collaborative partnerships to interactive…

How To Optimize Mobile, Site Speed And Site Search Ahead Of Holiday 2018

For most retailers, the holiday season begins promptly in November, although some retailers start the previous month for Halloween and others as…

Mastering Retail’s Next Frontier

A decade ago, “going shopping” meant a modest trip to the store or a ﬂip through a catalogue. While online shopping was…

‘Near Me’ Searches: What’s Pushing the Trend?

At this year’s Google Marketing Live event, it was revealed that mobile “near me” searches — when someone searches for a product…

Get Your Business Ready For Holiday Sales: Five Sales Tax Tips

Since the Supreme Court decided the South Dakota v. Wayfair case in June, sales tax is more complex and difficult for businesses…

Search Beyond the Box: 4 Ways To Use Advanced Search Technology To Improve Conversion Rates

Search is a way businesses can connect with their users — to understand what they are looking for, anticipate needs and deliver…

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AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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