Executive ViewPoints

Retailers Are Turning To Face Recognition To Thwart Growing Fraud And Shoplifting Threats

An increasingly large number of retailers are waking up to an unfortunate fact: despite loss prevention and asset protection professionals’ best efforts,…

When New Technologies Like Augmented Reality Help You See Your Business Differently

New technologies and ideas are often met with equal parts excitement and skepticism, but more often than not, you’re only able to…

The New CX: How Technology Can Build Brand Loyalty For Retailers Of All Sizes

We all know that person who is impossible to shop for — the rare coin aficionado, the stamp collector, the vintage comic…

Turning Retailers’ Cybersecurity Strategy Inside Out

Cybersecurity professionals across industries are responsible for three distinct areas: 1) data confidentiality (ensuring privacy); 2) data integrity (ensuring accuracy); and 3)…

How The IoT Will Transform The Holiday Shopping Experience

Despite the emergence of new cloud, AI, IoT and other advanced technologies, Santa continues to deliver presents the old-fashioned way — on…

The Role Of Customization In Retail: Meeting Ever-Changing Demands With Unique Experiences

Shopping has changed. Solely meeting consumers with a traditional brick-and-mortar experience is a surefire way to become a victim of the retail apocalypse,…

Digital Apps Bridge The Gap Between Online And In-Store Consumer Behaviors

Since the rise of e-Commerce 20 years ago, retailers have expected a breadth of customer-specific insights giving them a holistic view of…

Localizing Product Assortments Is A Key Step In Mastering Global Markets

Thanks to the power of the Internet and the increasing ease of market expansion, retailers are proactively connecting with global customers now…

Why Brands Need To Be Selective When Choosing Retail Partners

At a time when online shopping is at its peak and Amazon is the dominant name in retail, traditional retailers like Walmart…

Earning The Loyalty Of Millennials And Gen Z

Younger consumers, which can be segmented as Gen Z (8 to 20 years old), Young Millennials (21 to 28) and Older Millennials…

Customer Experience Is The New Black…Again

If you attend enough industry events and conferences, it’s not hard to figure out that customer experience is very much in vogue…

The ‘Art’ And ‘Science’ Of GDPR Consent For Retailers

You’ve seen it before, the long form you must sign before participating in a potentially dangerous activity, the checkbox at the bottom…

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Executive ViewPoints

Retailers Are Turning To Face Recognition To Thwart Growing Fraud And Shoplifting Threats

When New Technologies Like Augmented Reality Help You See Your Business Differently

The New CX: How Technology Can Build Brand Loyalty For Retailers Of All Sizes

Turning Retailers’ Cybersecurity Strategy Inside Out

How The IoT Will Transform The Holiday Shopping Experience

The Role Of Customization In Retail: Meeting Ever-Changing Demands With Unique Experiences

Digital Apps Bridge The Gap Between Online And In-Store Consumer Behaviors

Localizing Product Assortments Is A Key Step In Mastering Global Markets

Why Brands Need To Be Selective When Choosing Retail Partners

Earning The Loyalty Of Millennials And Gen Z

Customer Experience Is The New Black…Again

Feature Your Byline

AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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