Industry Insights

Credit, Debit Card Usage Increases At POS; Mobile Payment On The Rise

The slow but consistent economic recovery has motivated consumers to be less frugal in their purchasing habits: They are willing to spend…

Home Depot Creates Better Store Experiences With Mobile Technology, In-Store WiFi

Delivering an engaging in-store experience relies on a retailer’s ability to leverage the technology that empowers associates and creates more compelling brand…

The Rise Of Interactive Retail: Mobility And Other Tools Present Opportunity For Customer Loyalty

The continued proliferation of digital applications, smartphones and tablets has encouraged retailers to rethink their in-store engagement strategies. Best-in-class merchants are utilizing…

Top SMS Campaign Strategies To Boost Acquisition, Conversion And Retention

As the smartphone’s popularity intensifies among consumers, many retailers are focused on applications and mobile-optimized sites to increase engagement with mobile-savvy…

U.S. Private Label Brands Outpace National Brands

Private label continues to grow in the U.S. as today’s more cost-conscious and technologically empowered consumers question the value of their shopping…

How Cross-Channel Data Integration Leads To Smarter Retail Operations

The continual growth of cross-channel shopping strategies has left the retail industry at a crossroads. Consumers are becoming savvier, utilizing the web,…

IHL Report Shows $818 Billion Lost Annually in Global Retail “Inventory Distortion”

Retailers must keep pace with consumers’ demands to provide a compelling and informative customer experience ― while closely balancing those demands with…

Walmart, PacSun & Ice.com Share Insights On Social Media Analytics

This is Part II of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and the business intelligence the…

Social Media Analytics: The Core Of The ‘Me-Tailing’ Movement

Part I of Retail TouchPoints’ multi-part feature exploring trends and developments in social media analytics, the business intelligence it provides, and real-life…

‘Smartphonatics’ Alter The Retail Scene Worldwide

A new term coined by Aite Group and ACI Worldwide, “Smartphonatics” are consumers who are aggressively changing the way they shop based…

Chico’s Averts Storm-Related Data Loss, Cuts Operational Costs By 75%, With Modular HP Datacenters

As hurricane season approaches (officially starting June 1), merchants may recall last year’s spate of tropical storms and hurricanes, four considered “major.”…

Connected Consumer Series Spotlights The Five Most Pressing Topics In Retail

The continued evolution of the cross-channel shopper has compelled retailers to rethink their engagement strategies, as well as front- and back-end processes….

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Industry Insights

Credit, Debit Card Usage Increases At POS; Mobile Payment On The Rise

Home Depot Creates Better Store Experiences With Mobile Technology, In-Store WiFi

The Rise Of Interactive Retail: Mobility And Other Tools Present Opportunity For Customer Loyalty

Top SMS Campaign Strategies To Boost Acquisition, Conversion And Retention

U.S. Private Label Brands Outpace National Brands

How Cross-Channel Data Integration Leads To Smarter Retail Operations

IHL Report Shows $818 Billion Lost Annually in Global Retail “Inventory Distortion”

‘Smartphonatics’ Alter The Retail Scene Worldwide

Chico’s Averts Storm-Related Data Loss, Cuts Operational Costs By 75%, With Modular HP Datacenters

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

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