Executive ViewPoints

Tips For Innovating Through Automation

Over the past few months, the retail industry has started to see economic recovery with U.S. online retail sales surpassing $50 billion…

Q&A With Oracle President Mark Hurd

Editor’s note: While attending the Oracle Crosstalk 2013 user group event in Chicago in June, I had the opportunity to sit down…

How To Get The Message Across

Far from being a simple moment in time that can be fixed there and then, miscommunication travels, and can be hard to…

Q&A With Co-Founder Of Clothes Horse

This Q&A with David Whittemore, Co-Founder of Clothes Horse, originally appeared in the I Am Omnichannel newsletter. During this interview, Whittemore shares…

Q&A With Abu Bakar, CIO Of Vineyard Vines

This Q&A with Abu Bakar, CIO of Vineyard Vines, originally appeared in the I Am Omnichannel newsletter. During this interview, Bakar…

How To Increase Customer Lifetime Value With Meaningful Engagement

For most companies, uncovering ways to reach new customers is a constant struggle. While companies often feel the key to running a…

Poor Queue Management: The Beginning Of The End Of A Sales Opportunity

Retailers spend numerous hours and resources perfecting every aspect of customer engagement. So why have so many overlooked one of the most…

5 Steps: Retailers Get A Handle On Big Data

For retailers, the answers to many of their most pressing questions lie in Big Data — the volumes of structured and unstructured…

Customer Experience Technologies That Are Reshaping The Retail Environment

As the role of technology in everyday life evolves, so do the expectations of consumers and how it should play out in…

Q&A With Founder Of 72Lux

This Q&A with Heather Marie, Founder of 72Lux, originally appeared in the I Am Omnichannel newsletter. During this interview, Marie shares her…

Making The Most Of Mobile Messaging With Action Analytics

Mobile’s “always on” connectedness and highly personal nature makes it a perfect channel for retailers to boost engagement with their customers. That’s…

The Role Of SMS In The Digital Marketing Mix

Increasing customer engagement drives revenue, as every multichannel marketer knows. And email marketing continues to hold its own as one of the…

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Executive ViewPoints

Tips For Innovating Through Automation

Q&A With Oracle President Mark Hurd

How To Get The Message Across

Q&A With Co-Founder Of Clothes Horse

Q&A With Abu Bakar, CIO Of Vineyard Vines

How To Increase Customer Lifetime Value With Meaningful Engagement

Poor Queue Management: The Beginning Of The End Of A Sales Opportunity

5 Steps: Retailers Get A Handle On Big Data

Customer Experience Technologies That Are Reshaping The Retail Environment

Q&A With Founder Of 72Lux

Making The Most Of Mobile Messaging With Action Analytics

The Role Of SMS In The Digital Marketing Mix

Feature Your Byline

State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

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