Executive ViewPoints

Fraud Report Reveals Importance Of ID Verification In Delivering A Seamless And Secure Customer Experience

With the rise of e-Commerce and prevalence of mobile devices, shopping has reached a new level of ease for consumers. Expectations for…

Should Online Retailers Blacklist Shoppers Who Return Too Much?

Today’s retail landscape is tough — and getting tougher. Businesses are under increasing pressure, from reduced margins to online competition, and now…

PCI Isn’t Enough — How Retailers Can Truly Protect All Sensitive Data

When many of us think of sensitive data, we automatically think about credit card information. But what about all the rest? As…

Retailers Are Turning To Face Recognition To Thwart Growing Fraud And Shoplifting Threats

An increasingly large number of retailers are waking up to an unfortunate fact: despite loss prevention and asset protection professionals’ best efforts,…

When New Technologies Like Augmented Reality Help You See Your Business Differently

New technologies and ideas are often met with equal parts excitement and skepticism, but more often than not, you’re only able to…

The New CX: How Technology Can Build Brand Loyalty For Retailers Of All Sizes

We all know that person who is impossible to shop for — the rare coin aficionado, the stamp collector, the vintage comic…

Turning Retailers’ Cybersecurity Strategy Inside Out

Cybersecurity professionals across industries are responsible for three distinct areas: 1) data confidentiality (ensuring privacy); 2) data integrity (ensuring accuracy); and 3)…

How The IoT Will Transform The Holiday Shopping Experience

Despite the emergence of new cloud, AI, IoT and other advanced technologies, Santa continues to deliver presents the old-fashioned way — on…

The Role Of Customization In Retail: Meeting Ever-Changing Demands With Unique Experiences

Shopping has changed. Solely meeting consumers with a traditional brick-and-mortar experience is a surefire way to become a victim of the retail apocalypse,…