Executive ViewPoints

The Brick-And-Mortar Shopping Experience: How To Avoid Becoming The Next ‘Toys ‘R’ Us’

The stakes for brick-and-mortar retailers in 2019 have never been higher. You see it. I see it. We all do. People are…

Localized Omnichannel Should Be A Part Of Your Expansion Strategy

Companies often localize their web sites to generate awareness, engagement and sales in new domestic and global markets. But they often overlook…

Data Overload: Retailers Are Being Crippled By Huge Volumes Of Data

The conversation around data strategies erupted alongside the evolution of e-Commerce in the 1990s. Since then, businesses have continually tried to address…

From Suits To Streetwear — The Rise Of Menswear In Retail

Retail is evolving — from the onset of experience-first stores to the integration of new technologies like smart displays and self-checkout —…

Is Your E-Commerce Site Prepared To Combat Digital Shoplifters?

Every day, millions of consumers jump online to purchase products they want and return those they don’t. However, if online retailers have…

Get Rid Of ‘Noreply@’ Emails And Have Real Conversations With Your Customers

I used to have a recurring argument with my dad. If I hadn’t phoned him for a couple of weeks, he would…

Is Your Web Site Prepped To Ride A Wave Of Busy Traffic?

Around the world, retail e-Commerce sales worldwide are forecast to nearly double between 2016 and 2020, with nearly one in four online…

The Era Of The Luxury/Mass Brand Collaboration Is Only Getting Started, And That’s A Good Thing

There’s always been a relationship, or more accurately, many different relationships, between the luxury and the mass market. It’s said that in…

Surviving Seasonal Sales Slumps: How Retailers Can Leverage Technology for Success

Retailers are all too familiar with the post-holiday sales slump that can linger throughout the first few months of the new year…

How Does Your Customer Experience Stack Up?

If there was an award for Buzzword of the Year, Digital Transformation would obliterate the competition. It may be overused, but digital…

Why A Culture Of Experimentation Is Integral To The Future Of Retail

Fifty years ago, retail was a very different industry. There were no online retailers, consumers relied heavily on salespeople and advertising consisted…

Content’s Role In The Customer Experience

Any retail marketer knows that customer experience is critical. With numerous touch points — web site, in-store, Amazon, advertisements, contact centers and…

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Executive ViewPoints

The Brick-And-Mortar Shopping Experience: How To Avoid Becoming The Next ‘Toys ‘R’ Us’

Localized Omnichannel Should Be A Part Of Your Expansion Strategy

Data Overload: Retailers Are Being Crippled By Huge Volumes Of Data

From Suits To Streetwear — The Rise Of Menswear In Retail

Is Your E-Commerce Site Prepared To Combat Digital Shoplifters?

Get Rid Of ‘Noreply@’ Emails And Have Real Conversations With Your Customers

Is Your Web Site Prepped To Ride A Wave Of Busy Traffic?

The Era Of The Luxury/Mass Brand Collaboration Is Only Getting Started, And That’s A Good Thing

Surviving Seasonal Sales Slumps: How Retailers Can Leverage Technology for Success

How Does Your Customer Experience Stack Up?

Why A Culture Of Experimentation Is Integral To The Future Of Retail

Content’s Role In The Customer Experience

Feature Your Byline

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

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