Blog Posts

Court The Customer As Your Valentine

By Chip Bell, Author and Service Consultant Long before the cupids, hearts and flowers associated today with Valentine’s Day, love has been…

Starbucks Can’t Take A Joke

By Kim Zimmermann, Managing Editor It is a well-established fact that Starbucks is relentless when it comes to protecting its brand. So…

Are ATMs And Vending Machines The Future Of Self-Serve Retail?

We all are familiar with ATMs and vending machines. While ATMs are your source for quick cash, we have all turned to…

8 Reasons Why Online Communities Are The Next Big Thing For Retailers

By Tom Leung, CEO, Yabbly About five years ago, branded communities were the talk of every brand agency. The theory from…

According To The Consumer: Top 10 Site Features That Matter

By Graham Cooke, CEO, Qubit In the e-Commerce game, collecting customer feedback has been critical as it answers the “why,” which…

Breaking Down The Millennial Shopper

By Alicia Fiorletta, Senior Editor As a Millennial, I always get amusement out of the variety of research studies being conducted about…

Why Social Currency Can Ignite Brand Passion

By Alicia Fiorletta, Senior Editor Last week, news broke that Marc Jacobs would be celebrating the anniversary of its Daisy fragrance –…

Modell’s Puts A Digital Spin On Super Bowl Advertising

Photo courtesy: Retail Customer Experience Anyone in the New Jersey / New York City area knows that holding Super Bowl XLVIII at…

10 Ways To Deliver On The Omnichannel Promise

By Melanie Nuce, VP of Apparel and General Merchandise, GS1 US While 79% of retailers expect sales growth to be better in…

Protecting Identities In Use Is Key Following Retail Data Breaches

By Alisdair Faulkner, Chief Products Officer, ThreatMetrix The rapid influx of recent retail data breaches, including Neiman Marcus and Target, prove that…

A Love Song to Mr. Sears and Mr. Roebuck

By Robert Passikoff, President, Brand Keys For nearly 100 years Sears, Roebuck & Co. was America’s greatest retailer and consumers loved them….

Three Obstacles Coin Must Surpass To Succeed

By Brian Anderson, Associate Editor One of my biggest pet peeves is the number of cards I have in my wallet. My…

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Blog Posts

Court The Customer As Your Valentine

Starbucks Can’t Take A Joke

Are ATMs And Vending Machines The Future Of Self-Serve Retail?

According To The Consumer: Top 10 Site Features That Matter

Breaking Down The Millennial Shopper

Modell’s Puts A Digital Spin On Super Bowl Advertising

Protecting Identities In Use Is Key Following Retail Data Breaches

A Love Song to Mr. Sears and Mr. Roebuck

Three Obstacles Coin Must Surpass To Succeed

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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