Blog Posts

Mobile Email Conversions Reach A Tipping Point

By Alicia Fiorletta, Senior Editor As more consumers use smartphones and tablets, it is inevitable that mobile email open rates also increase….

3 Considerations For More Secure Retail Businesses

By Isabelle Dumont, Palo Alto Networks The alarming frequency of cyberattacks on retailers means that all retail businesses — large and small,…

Customer Experience Scoring: Which Route Is Best?

By Tom Martin, Glance Networks Customer experience is a phrase that is frequently tossed around. According to the White House office of…

Retail Recap Of The Week

Happy Thursday, friends and followers! Another week, another list of awesome headlines from the retail world. Here’s a quick snapshot of some…

Will ENJOY Bring Joy To Online Shoppers?

After months of speculation, former JC Penney CEO and Apple executive Ron Johnson has unveiled his latest venture: ENJOY. As described in…

The Line Between ‘Creepy’ And ‘Cool’ Is Quite Thin

By Alicia Fiorletta, Senior Editor When ever we cover personalization and new technology at Retail TouchPoints, we always have to discuss the…

4 Steps To Winning The Omnichannel Game

By Bernard Louvat, TouchCommerce The name of the game is omnichannel, and engaging with your customer is the object of the omnichannel…

How Retail IT Architecture Affects In-Store Payment Readiness

By Jerry Rightmer, Starmount If you’re a caffeine addict, you may have recently experienced a moment of panic if you tried purchasing…

Serving Those Who Serve Themselves: How To Optimize Self-Service Checkout Performance

By Neil Finch, Irisys It’s easy to see the appeal of self-service checkouts, which were first installed in the 1990s and are…

Retail Recap Of The Week

Another week, another roster of breaking news stories and trends for us to go through! This week, of course, we celebrated Small…

Is Uber Shaking Up The Same-Day Delivery Competition?

There are a variety of services at retailers’ disposal to help them get products to customers faster. Deliv, for instance, partners with…

Spotlighting Social Commerce Superstars!

By Alicia Fiorletta, Senior Editor A few weeks ago, I had the amazing opportunity to speak on a webinar focused on the top…

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Blog Posts

Mobile Email Conversions Reach A Tipping Point

3 Considerations For More Secure Retail Businesses

Customer Experience Scoring: Which Route Is Best?

Retail Recap Of The Week

Will ENJOY Bring Joy To Online Shoppers?

The Line Between ‘Creepy’ And ‘Cool’ Is Quite Thin

4 Steps To Winning The Omnichannel Game

How Retail IT Architecture Affects In-Store Payment Readiness

Serving Those Who Serve Themselves: How To Optimize Self-Service Checkout Performance

Retail Recap Of The Week

Is Uber Shaking Up The Same-Day Delivery Competition?

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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