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Retail News & Insights

Bookshop.org Ratchets Up Battle Against Amazon with Addition of E-book Sales

As it marks its fifth anniversary, Bookshop.org has launched a new salvo in its battle against Amazon — a new e-book platform…

Whole Foods CEO to Lead all of Amazon Grocery

Whole Foods Market CEO Jason Buechel has taken on an expanded role at Amazon and will now lead the company’s Worldwide Grocery…

UPDATE: Philadelphia Whole Foods Workers Vote to Unionize

[Update as of Jan. 28, 2025] A majority of the employees at the Whole Foods flagship in Philadelphia’s Center City have voted…

Unlocking AI’s Potential for Retail Advertising

In an increasingly fast-paced advertising landscape, AI is no longer a futuristic concept — it’s here and a present-day necessity, giving those…

Pacvue Co-founder on How to Avoid the ‘Shiny Penny Effect’ with AI and Retail Media

Anyone who’s ever been to CES will tell you, it’s a biiiggg trade show. While a lot of the action happens on…

WHSmith Considers Selling Off High Street Stores to Focus on Lucrative Travel Business

WHSmith has confirmed that it is exploring the sale of more than 520 High Street newsstand and bookstores to focus on its travel…

Target Joins Roster of Retailers Scaling Back DEI in Effort to ‘Stay in Step with Evolving External Landscape’

Target has joined the growing list of retailers and other institutions, including the federal government, pulling back on a number of its…

Bloomingdale’s Brings Garden Brand Flamingo Estate to Rotating Pop-Up Space

Bloomingdale’s has transformed the rotating retail space at its New York City flagship in New York City into a pop-up market with…

How One Bike Brand Increased Online Conversions by 110% with CTV

Woom has garnered global acclaim for its children’s bikes, which were scientifically designed for the distinct proportions and riding behaviors of its…

Could Ecommerce Packaging be the Key to Customer Loyalty?

With annual ecommerce sales expected to reach $1.7 trillion by the end 2027 and 75% of consumers shopping online at least once…

Nearshoring, AI and Sustainability: 3 Trends Transforming the Apparel Manufacturing Industry

Nearshoring, artificial intelligence and sustainability are among the major trends that will transform the apparel manufacturing industry in 2025 and beyond. While…

Vince Holding Corp. Changes Hands, Former CEO Brendan Hoffman to Return to the Helm

Newly formed luxury apparel-focused innovation venture P180 has acquired Sun Capital Partners’ majority stake in Vince Holding Corp. (VNCE), giving it a…

174-Year-Old Books Inc. Files for Bankruptcy, CEO Promises Company is ‘Not Going Away’

Californian independent bookstore chain Books Inc. has filed for Chapter 11 bankruptcy, citing “steadily rising” operating costs and changing consumer habits as…

Ebay, Instacart, DoorDash Sign Up to Test OpenAI’s New Agentic Tool, Operator

Ebay, DoorDash, Instacart and Uber are among the companies that have signed on to participate in the research preview of OpenAI’s new…

How Authentic Reviews, Transparency can Help Alleviate the Headache of Returns

There’s a famous quote, usually attributed to Benjamin Franklin, to the effect that there is nothing certain in life but death and…

Embracing MoCRA for a Safer, Transparent Cosmetics Industry

The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the cosmetics industry, aimed at enhancing consumer safety and product…

REI Replaces Retiring CEO with Retail Veteran of Nike, Athleta and Sephora

REI has named Mary Beth Laughton, a former REI board director with experience at Sephora, Athleta and Nike on her resume, to…

Grocery Outlet, Fresh Market Both Name Industry Veterans as New Leaders

Grocery Outlet Holding Corp., which operates more than 520 stores under various banners, and the 166-store supermarket retailer The Fresh Market have…

Skechers Opens First Experiential ‘Performance’ Store in Canada

Skechers has reimagined its store at Canada’s West Edmonton Mall as its first “Performance” location, featuring an immersive experience that includes an…

Coresight Predicts Store Closures will Spike to 15,000 This Year

Following a raft of stores closures in 2024, retail advisory firm Coresight Research predicts that closures will escalate further this year, to…

Wegmans Partners with Uber Eats to Roll Out On-Demand Delivery

Regional grocery chain Wegmans has partnered with Uber Eats to offer on-demand delivery from stores in Massachusetts, Maryland, Virginia, North Carolina, New…

Returns and Fraud are on the Rise — Happy Returns Wants to Help

Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor. They resemble Roombas with…

Why Chatbots Haven’t (and Won’t) Live up to the Hype

In the early 2010s, technology forecasters and business analysts painted a compelling picture of the future of customer service: chatbots would dramatically…

Walmart Adds In-Home Customer Tests to its Suite of Insights Tools for Suppliers

Walmart Data Ventures — the business unit within Walmart that leverages the retailer’s vast data resources to offer insights to its product…