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Episode 267

Independent Retail in a Time of Change 

Featuring: Jen Burke, Chief Revenue Officer, Faire 

Independent retailers have always been nimble, but the past few years have demanded even more adaptability. In this episode of Retail Remix, host Nicole Silberstein is joined by Jen Burke, Chief Revenue Officer at wholesale marketplace Faire, who helps us dig into how independent retailers are thriving amid so much socioeconomic and technological change. 
 
Jen shares how this powerful segment of retailers — which account for more than half of all U.S. retail sales — are shifting buying strategies, navigating economic pressure, responding to fast-moving trend cycles, and using Faire’s tools to better manage cash flow, discover products and respond to customer demand. She also reveals what Faire is building next, from improved platform capabilities to new fulfillment solutions. 

Key Takeaways 

  • How independent retailers are adjusting order volume, frequency and sourcing strategies in response to tariffs and other headwinds; 
  • What wholesale buying patterns on Faire foretell about the trends and categories that will be hot in 2026; 
  • The growing importance of reflecting the cultural zeitgeist on shelves and how to do it; 
  • Why curation will remain retailers’ superpower despite the potential of new technologies like AI; and 
  • A peek at Faire’s next big move — fulfillment services. 

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Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Episode 267

Independent Retail in a Time of Change 

Featuring: Jen Burke, Chief Revenue Officer, Faire 

Subscribe:

Advertisement

Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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