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Payment has become a challenging and complicated scenario for retailers. Mobile technology, NFC and EMV offer valuable opportunities, but at a cost. Together with payment processors, banks and technology providers, merchants must uncover the best solutions for their particular business. If it’s time for a POS upgrade, then mobile POS featuring a variety of payment options must be on the table. Access the latest trend updates, news, and case studies with this up-to-the-minute coverage.

Four Mobile UX Features For A Better In-Store Experience

Up 39% since 2009, global mobile penetration is providing consumers with the freedom and flexibility to make purchases from just about anywhere. According to the 2015 Global Payments Report from Worldpay, 23% of all global e-Commerce sales will come exclusively from mobile devices over the next three to four years, and in North America alternative payment methods such as those via mobile are expected to claim 55% of all e-Commerce turnover within the same time period. While the added convenience of mobile is expected to raise e-Commerce sales to $2.4 trillion by 2019, these devices are the driving force behind a much larger shift in the payments and retail industries — omnichannel purchasing. Consumers now have the opportunity to start, resume and complete transactions seamlessly across multiple channels. From researching a product online to picking it up in-store and then paying with a mobile wallet, mobile devices are increasingly bridging…

German Hypermarket Goes Digital With ESLs

  • Published in News Briefs
Hypermarket retailer Kaufland Group has chosen digital display solutions provider Displaydata to supply its stores across Europe with Electronic Shelf Edge Labels (ESLs). Kaufland currently operates more than 650 hypermarkets in Germany. The markets focus on selling fresh produce, dairy and meats, as well as electrical appliances, textiles, toys and…
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Mobile Payments: Strength In Numbers, Or Better To Go Solo?

  • Published in News Briefs
In yet another sign of how fragmented the mobile payments environment is becoming, CVS Health has introduced its CVS Pay solution, which is integrated into the retailer's mobile app. The barcode-based system is currently available in select markets in New York, New Jersey, Pennsylvania and Delaware, with a national rollout…
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MICROS Data Breach Could Involve Russian Cybercriminals

  • Published in News Briefs
Computer systems at MICROS, a division of Oracle, have suffered a data breach that also has compromised a customer support portal for its MICROS point-of-sale credit card payment systems, according to a report in KrebsOnSecurity. Oracle, which purchased MICROS in 2014, has confirmed that it is investigating a breach at…
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Oracle Buys NetSuite: Another Massive Retail Acquisition Featured

Seeking to build up its cloud-based offerings, Oracle Corp. has purchased NetSuite for $9.3 billion in a transaction expected to close this year, subject to regulatory and shareholder approval. It's a big deal even for a serial acquirer such as Oracle, which paid $5.3 billion in 2014 for Micros Systems. The price tag for NetSuite marks a return to the size of pre-Great Recession deals such as Oracle's hostile takeover of PeopleSoft in 2004 ($10.3 billion); another hostile takeover of BEA Systems in 2008 ($8.5 billion); and its purchase of Sun Microsystems in 2009 for $7.4 billion, according to The Wall Street Journal. Oracle chairman Larry Ellison is already NetSuite's largest investor; entities owned by him and his family held nearly 40% of NetSuite's shares, according to the company's proxy statement filed in April 2016.

GS1 US and JICC Digital Couponing Standard To Streamline Settlement

  • Published in News Briefs
Digital coupons just got safer for customers to use and retailers to accept. GS1 US and the Joint Industry Coupon Committee (JICC) have collaborated to create a standard for paperless couponing. The new GS1 Standard helps retailers identify digital couponing transactions in a cash register transaction log with increased traceability…
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MasterCard Buys UK Payments Provider VocaLink For $920 Million

In another sign that MasterCard is determined to stay relevant in a rapidly changing payments landscape, the company will acquire a majority stake in payment systems provider VocaLink for £700 million (approximately $920 million U.S.). London-based VocaLink offers products including ZAPP, a mobile payments app leveraging Fast ACH technology. The company operates payment technology platforms supporting Faster Payments, a real-time account-to-account service enabling payments via mobile, Internet and phone, as well as the UK ATM network LINK. In 2015, VocaLink reported revenues of £182 million and processed more than 11 billion transactions.

Mastercard Masterpass Will Serve 5M Stores In 77 Countries

Mastercard has introduced the global digital Masterpass solution, which allows consumers to pay online, through mobile apps or in brick-and-mortar stores. Currently available at hundreds of thousands of merchants online or in-app, Masterpass contactless payments will soon expand to more than five million physical locations in 77 countries, with 1.8…
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Architecting A Converged Commerce Platform

Today’s connected consumer is accustomed to the advantages of leveraging both online and offline channels for an effortless, economical shopping experience. While multiple points of service have historically been the standard — retailers are looking at a uniform platform, ensuring consistent presence across touch points. This article studies the rationale behind the move, and the benefits that could accrue to the enterprise from it. In a recent digital report1, optimizing customer experience has been highlighted as an area promising ‘the most exciting opportunity’ for 2016. More than half of the retail respondents see customer service and experience as the primary driver of competitive differentiation over the next five years.

The Experience Matters: 3 Takeaways From Consumer Card Spending Featured

It’s been no secret that traditional retailers have had a difficult time in 2016, as consumers opt to spend where they can do more than just buy physical products. They want experiences. A recent study confirms this premise. Bank of America Merrill Lynch aggregated data from the bank’s cardholders’ June 2016 debit card and credit card spending to confirm that experiences matter more than ever in today’s retail market.

Infor Buying Spree Continues With Starmount Acquisition

Less than a month after buying analytics solutions provider Predictix, Infor has announced plans to acquire Starmount, a manufacturer of in-store systems including POS, mobile commerce and inventory management. The acquisition will help Infor deliver its CloudSuite Retail suite of cloud-based enterprise applications in support of "converged commerce," which is designed to provide retailers with a single selling system for all consumer interactions. After forming its Infor Retail business unit in summer 2015, Infor:

MasterCard Woos Retailers With Technology Innovation

Samsung Fridge Demo - Photo by Bryan Bedder, Getty Images for MasterCard The last several years have seen lots of non-payment players invade the payments space. Companies ranging from retailers themselves to technology and hardware companies (Google, Apple, Samsung, etc.) all have staked a claim to their slice of the payments pie. So doesn't it make sense that an organization like MasterCard, which is already known for payments, offer other retailing and customer-facing functionalities?
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