Kmart now is offering shoppers a new payment option that allows them to reserve products online and buy them in stores. The Pay In Store offering was created to provide customers more payment choices, according to company representatives.
Using the Pay In Store option, customers can select a product online, reserve it at a nearby location, and complete their transactions using cash, check, debit, credit or gift card, as well as loyalty program points. Consumers also can pick up an item at the store on the same day if it is available. Pay In Store is offered in all Kmart locations nationwide.
“With Pay in Store, we offer our members more choices and provide access to online shopping for a large, underserved portion of the U.S. population that wants the convenience of shopping online but does not have a credit card or is reluctant to submit their card information via the Internet,” said Imran Jooma, Executive VP and President of Marketing, Online, and Financial Services at Sears Holdings, parent company of Kmart. “We are addressing a need in a way no other large retailer is doing by giving members and customers ultimate flexibility, convenience and choice in how they shop and pay and the satisfaction of walking out minutes later with their items in-hand.”
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Consumers can select the Pay In Store option to reserve items for up to 48 hours. To complete a transaction, shoppers must provide an email confirmation, order number or phone number at the store register. If a product is available for same-day store pickup, shoppers can retrieve their purchases immediately. However, if a shopper decides to ship products to their home, orders are approved after payment and arrive within two business days.
