Businesses seeing better-than-expected returns from their initial Internet of Things (IoT) investments will lead to a boom in the technology by 2019, according to a global study of 3,100 IT and business decision makers across 20 countries. In the retail sector specifically, while just under half (49%) of respondents are currently using IoT technology, 81% of them report improved customer experiences.
The study, titled: The Internet of Things: Today and Tomorrow, published by Aruba, a Hewlett Packard Enterprise company, revealed that 85% of businesses plan to implement IoT by 2019. Strong results from early implementations continue to fuel interest: for example, while only 16% of business leaders projected a large profit gain from the IoT investment, 32% realized profit increases after adoption. Only 29% of executives expected business efficiency improvements, but the real-world results showed that 46% experienced efficiency gains.