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News Briefs

Staying on top of breaking news in the retail industry is a commitment Retail TouchPoints editors take seriously. Each day, we publish the latest information in this News Briefs section. Up-to-the-minute stories cover retail implementations, new product announcements, financial updates, executive appointments and overall global updates affecting every aspect of the retail industry.

Mapping Macy’s Biggest Market Share Losses

Mapping Macy’s Biggest Market Share Losses

August 23 // Written by Glenn Taylor

Walmart Delivers Promising E-Commerce Bounceback In Q2

Walmart Delivers Promising E-Commerce Bounceback In Q2

August 18 // Written by Glenn Taylor

New Index Taps Promotions Data From 500 U.S. Retailers
Edgecase Launches New Partner Program

Edgecase Launches New Partner Program

August 16 // Written by David DeZuzio

German Hypermarket Goes Digital With ESLs

German Hypermarket Goes Digital With ESLs

August 16 // Written by Klaudia Tirico

New Demo Displays Trumpet The Features Of Braven Speakers
Dollar Tree Eliminates 370 Jobs At Former Family Dollar HQ
Walmart May Invest In, Rather Than Buy, Jet.com

Walmart May Invest In, Rather Than Buy, Jet.com

August 05 // Written by Adam Blair

Optimove Integrates With Google Ads To Boost Customer Retention

  • Published in News Briefs
Customer Marketing Cloud Optimove has announced an integration with Google Ads designed to add customer retention capabilities to its customer acquisition solution. By targeting existing customers through personalized ads on Google.com and across the Google Display Network, Optimove will enable marketers to increase customer spend, engagement and retention.
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Emarsys Enlists Antavo To Bring Behavior-Based Rewards To Online Retail

  • Published in News Briefs
Cloud marketing software provider Emarsys has partnered with Antavo, an e-Commerce reward program developer, to provide its e-Commerce customers with loyalty programs based on rewarding behaviors and engagement. With this partnership, Emarsys clients in the U.S., UK, Canada and Ireland can take advantage of Antavo’s loyalty programs within their online…
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Mapping Macy’s Biggest Market Share Losses

  • Published in News Briefs
In preparing to close another 100 stores in the U.S., Macy’s has been the poster child for the difficulties that have plagued department stores in 2016. With the retailer aiming to optimize store space, it must narrow down which stores aren’t performing up to par, as well as monitor the…
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Apple Stores Renovate, Rebrand And Rename Employee Positions

  • Published in News Briefs
Rarely one to stay in the same place before trying out a new concept, Apple is making some tweaks to its brick-and-mortar retail business. The tech giant will be implementing three new retail positions within U.S. and UK stores, according to a report from MacRumors, including: Pro, a sales position…
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Office Depot CEO Roland Smith To Retire In 2017 As Exec Committee Reorganizes

Roland Smith, the CEO of Office Depot, plans to retire from his position at the end of Q1 2017. Smith will remain the Chairman of the Board of Directors at Office Depot, which will evaluate both internal and external candidates for the next CEO in conjunction with an executive search firm. Smith’s retirement comes three months after Office Depot’s failed merger attempt with Staples, an attempted transaction that ultimately contributed to the resignation of Staples CEO Ron Sargent. Office Depot, like Staples, has struggled to maintain sales in recent years, and is closing 300 stores over the next three years on top of the 400 it already had been in the process of closing.

81% Of Retailers Admit Their Social Media Strategies Fall Short

  • Published in News Briefs
While most retailers have moved quickly to leverage social media to enhance their customers' journeys, more than four out of five admit that their efforts have not yet caught up with their goals and expectations. A new report from consulting firm Boston Retail Partners (BRP) indicated that 81% of retailers…
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Walmart Delivers Promising E-Commerce Bounceback In Q2

  • Published in News Briefs
On the heels of its $3.3 billion acquisition of Jet.com, Walmart released its Q2 earnings report, showing a comparable store sales increase of 1.6% and a slight revenue improvement of 0.5%. In response to the better-than-anticipated earnings, the retail giant upgraded its full-year guidance, from a range of $4.00 to…
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New Index Taps Promotions Data From 500 U.S. Retailers

  • Published in News Briefs
RetailMeNot has launched its Promotions Index, which aggregates average promotions data from the top 500 U.S. retailers across 19 retail categories. The Index also will report on the level of consumer engagement with retail promotions. There's a strong need for such data, according to a survey of 110 retail marketers…
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Edgecase Launches New Partner Program

  • Published in News Briefs
Product data enrichment technology provider Edgecase has announced the launch of its "Edgecase Ignite" partner program, which combines e-Commerce technology and service providers that are focused on solving big data challenges in an effort to deliver superior shopper experiences.  Retailers already understand the impact of data management and how it fuels…
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German Hypermarket Goes Digital With ESLs

  • Published in News Briefs
Hypermarket retailer Kaufland Group has chosen digital display solutions provider Displaydata to supply its stores across Europe with Electronic Shelf Edge Labels (ESLs). Kaufland currently operates more than 650 hypermarkets in Germany. The markets focus on selling fresh produce, dairy and meats, as well as electrical appliances, textiles, toys and…
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Mobile Payments: Strength In Numbers, Or Better To Go Solo?

  • Published in News Briefs
In yet another sign of how fragmented the mobile payments environment is becoming, CVS Health has introduced its CVS Pay solution, which is integrated into the retailer's mobile app. The barcode-based system is currently available in select markets in New York, New Jersey, Pennsylvania and Delaware, with a national rollout…
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New Demo Displays Trumpet The Features Of Braven Speakers

Braven, a brand of Bluetooth wireless speakers, has partnered with Frank Mayer and Associates to design, engineer and produce in-store displays that complement its new line of outdoor speakers. The displays’ secured wireless outdoor speakers have customized interactive play controls with demo tracks that feature the qualities of each model.…
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Ralph Lauren, Michael Kors Fall Victim To Wholesale Luxury Blues

UPDATE: Michael Kors will no longer participate in department store promotional sales as of February 2017, according to John Idol, Chairman, CEO and Director of Michael Kors in a conference call. Idol revealed that the promotions were causing difficulties that hampered the company's retail sales business. "It's creating confusion in the consumers' mind relative to the value of the Michael Kors brand when it's being seen so often on sale in so many different places," Idol said. "We have to correct something that we think is actually having a negative long-term effect for the brand." While rival Coach is exiting 25% of its department store partners, Michael Kors will not pull its products from any partner locations. However, the brand has already begun reducing the amount of inventory shipped to its department store partners. Luxury brands Michael Kors and Ralph Lauren are feeling the heat that major department stores have also been struggling to…

MICROS Data Breach Could Involve Russian Cybercriminals

  • Published in News Briefs
Computer systems at MICROS, a division of Oracle, have suffered a data breach that also has compromised a customer support portal for its MICROS point-of-sale credit card payment systems, according to a report in KrebsOnSecurity. Oracle, which purchased MICROS in 2014, has confirmed that it is investigating a breach at…
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Walmart Gains Pricing Technology, Expands Assortment With $3.3B Jet.com Acquisition Featured

Seeking to add jet propulsion to its online business as a way to compete more effectively with Amazon, Walmart has agreed to acquire e-Commerce retailer Jet.com for approximately $3 billion in cash. An additional $300 million in Walmart shares will be paid out over time as part of the deal, said to be the largest e-Commerce acquisition in history, second only to QVC's purchase of Zulily last year for $2.4 billion. The deal, first rumored last week, is a major signal that the world's largest retailer is willing to bet big on an innovative but not yet profitable startup. The acquisition may be valuable for Walmart, which will obtain access to Jet.com's pricing technology, the expertise of its executive team and the opportunity to expand its online product assortment.
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