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News Briefs

Staying on top of breaking news in the retail industry is a commitment Retail TouchPoints editors take seriously. Each day, we publish the latest information in this News Briefs section. Up-to-the-minute stories cover retail implementations, new product announcements, financial updates, executive appointments and overall global updates affecting every aspect of the retail industry.

Stratix To Support Verifone Payment Devices

Stratix To Support Verifone Payment Devices

February 17 // Written by Glenn Taylor

Lidl To Open 20 U.S. Stores In Summer 2017

Lidl To Open 20 U.S. Stores In Summer 2017

February 16 // Written by Glenn Taylor

Whole Foods Leverages Customer Data To Improve Merchandising

Whole Foods Leverages Customer Data To Improve Merchandising

February 15 // Written by Klaudia Tirico

Sunglass Hut Localizes In-Store Experience

Sunglass Hut Localizes In-Store Experience

February 14 // Written by Adam Blair

Payless Mulls Closing 1,000 Of 4,400+ Stores

Payless Mulls Closing 1,000 Of 4,400+ Stores

February 13 // Written by Glenn Taylor

Chatbot Acceptance Rises, But Human Backup Still Preferred

Chatbot Acceptance Rises, But Human Backup Still Preferred

February 10 // Written by David DeZuzio

Square Debuts Retail POS App

Square Debuts Retail POS App

February 10 // Written by Klaudia Tirico

Pinterest Rolls Out Search Ads

Pinterest Rolls Out Search Ads

February 10 // Written by David DeZuzio

Tory Burch, Burberry Deploy Adyen Payment Platform

Tory Burch, Burberry Deploy Adyen Payment Platform

February 08 // Written by Klaudia Tirico

12 Restaurant Brands Choose Cloud-Based Loyalty Platform

12 Restaurant Brands Choose Cloud-Based Loyalty Platform

February 07 // Written by David DeZuzio

Hudson’s Bay In Preliminary Talks To Take Over Macy’s

Hudson’s Bay In Preliminary Talks To Take Over Macy’s

February 03 // Written by Glenn Taylor

Amazon Could Reach 200M PayPal Users With New Partnership
Personalized Home Page Promos Influence 85% Of Shoppers

Personalized Home Page Promos Influence 85% Of Shoppers

January 31 // Written by Glenn Taylor

Why Did Shoes.com Lose Its Footing?

Why Did Shoes.com Lose Its Footing?

January 31 // Written by Glenn Taylor

Marketplace Retailers Experience 500% YOY Revenue Growth

Marketplace Retailers Experience 500% YOY Revenue Growth

January 26 // Written by Klaudia Tirico

Stratix To Support Verifone Payment Devices

  • Published in News Briefs
Managed mobile services provider Stratix Corporation announced it is now an authorized Verifone Estate Manager Technical Support Center. Stratix will support Verifone payment devices for enterprise customers through the company’s terminal management platform. In including Verifone Estate Manager technical support, Stratix can further streamline mobile management programs for their joint…
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GNC Takes $433 Million Loss Amid Mass Rebranding

GNC’s furious attempt at a turnaround is not looking promising. The retailer reported a net loss of $433 million in Q4, demonstrating that the brand will need more than a new marketing strategy to get back on its feet. GNC closed all 4,400+ of its stores on Dec. 28, 2016 before reopening its doors the next day as part of a companywide rebranding campaign. The “One New GNC” campaign emphasizes a single-tiered pricing strategy both in-store and on GNC.com, replacing multiple pricing structures across channels and membership levels. The retailer also revamped its loyalty structure, launching a free loyalty program (myGNC Rewards) and a paid program (PRO Access).

Lidl To Open 20 U.S. Stores In Summer 2017

  • Published in News Briefs
One week after its CEO resigned due to strategic differences, Lidl announced it will be opening its first 20 U.S. supermarkets in Summer 2017 — putting American grocers on notice. The German no-frills grocery chain is ahead of schedule, originally planning to open its first batch of U.S. stores no…
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Estée Lauder Furthers Nigerian Footprint With Jumia Partnership

  • Published in News Briefs
The Estée Lauder Companies has partnered with online retail ecosystem Jumia to give Nigerian consumers first-time access to three of its brands – Clinique, Estée Lauder and Aramis. With the African e-Commerce market expected to reach $50 billion USD in 2018, Estée Lauder is capitalizing on a gigantic opportunity. The…
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Love’s Travel Stops Selects WFM And Store Auditing Solutions

  • Published in News Briefs
Love’s Travel Stops & Country Stores, a retailer with more than 400 locations in 40 states and 17,000 employees, has selected the Reflexis workforce management suite of solutions.  Love’s, whose locations provide fuel, snacks, travel items, motorist and professional truck driver services and a selection of restaurants, selected Reflexis Workforce…
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Whole Foods Leverages Customer Data To Improve Merchandising

  • Published in News Briefs
Whole Foods Market has partnered with dunnhumby to help evolve its category management and merchandising through customer data and insights. By leveraging data-driven, customer-led insights, Whole Foods will be positioned to enhance the shopping experience by helping customers find the products, services, brands and flavors most relevant to their needs.
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Sunglass Hut Localizes In-Store Experience

  • Published in News Briefs
Sunglass Hut has enabled stores across Australia and New Zealand to localize and personalize merchandising, with the goal of creating shopping experiences that feel custom-tailored for each location. The retailer, which operates more than 2,700 locations worldwide, has implemented the One Door Merchandising Cloud application. The solution combines product and…
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ALDO Group Transforms Supply Chain To Support Operations Planning

  • Published in News Briefs
The ALDO Group has deployed Logility Voyager Solutions to support its sales and operations planning and supply chain transformation initiative. The footwear and accessories manufacturer/retailer operates an omnichannel supply chain that includes wholesale customers, franchise- and company-owned retail locations and direct-to-consumer operations.
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Payless Mulls Closing 1,000 Of 4,400+ Stores

  • Published in News Briefs
The store closing bug has claimed its latest victim, with Payless ShoeSource reportedly shuttering as many as 1,000 stores as part of a restructuring plan, according to Bloomberg. The discount shoe retailer may file for bankruptcy if it's unable to reach a deal with creditors, and a decision on whether…
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Pinterest Rolls Out Search Ads

  • Published in News Briefs
Pinterest has introduced a Search Ads feature, giving retailers a new way to reach the social network's 150 million monthly users. The new offering, in partnership with Kenshoo, includes keyword and shopping campaigns and a variety of new targeting and reporting options. Some heavy hitters including Target, eBay, Walgreens, Garnier…
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Tory Burch, Burberry Deploy Adyen Payment Platform

  • Published in News Briefs
Adyen, a global payments technology company, has advanced further into the retail market by providing in-store and omnichannel payment solutions for companies such as Tory Burch and Burberry, as well as L’Oreal, Kit and Ace and Scotch & Soda. Last year, the company’s in-store solution expanded to more than 2,700…
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12 Restaurant Brands Choose Cloud-Based Loyalty Platform

  • Published in News Briefs
What do restaurants including Smashburger, El Pollo Loco, Pieology and Veggie Grill all have in common? They are part of the dozen brands that selected Punchh, a cloud-based technology platform that builds engagement, loyalty and customized experiences in the restaurant industry, during Q4 2016. “Basic loyalty programs no longer work,”…
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Tiffany & Co. CEO Steps Down

A diamond may last forever, but many a CEO’s days are numbered. Hours before its first-ever Super Bowl commercial aired, Tiffany & Co. announced that its Chief Executive, Frederic Cameral, had stepped down.  Cumenal, who had run the company since April 2015, is being succeeded on an interim basis by Chairman of the Board of Directors and former CEO Michael Kowalski. “The Board is committed to our current core business strategies, but has been disappointed by recent financial results,” said Kowalski in a statement. “The Board believes that accelerating execution of those strategies is necessary to compete more effectively in today’s global luxury market and improve performance.” The famed jewelry chain's  struggles have including lower than anticipated holiday sales. The entire luxury market is slumping: A Bain & Co. report projects just 1% to 2% growth for 2017.  It was a volatile 2016 for those in the top spots at retail companies, and there has been little relief in the new year. In the past two weeks, Stefan Larsson, CEO of Ralph Lauren relinquished his position and Linda Heasley, CEO of Lane Bryant and Catherine’s, parted ways with the company. In early January, Sam’s Club CEO Rosalind Brewer and Christopher &…

Walmart Scraps ShippingPass, Lowers Free Shipping Threshold To $35

  • Published in News Briefs
Walmart has cancelled its ShippingPass subscription delivery pilot only seven months after opening the platform to all shoppers, a sign of the difficulty competitors face in offering an alternative to Amazon Prime. Instead of operating a membership program, Walmart is dropping its free shipping threshold from $50 to $35 for…
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Hudson’s Bay In Preliminary Talks To Take Over Macy’s

  • Published in News Briefs
Saks Fifth Avenue and Lord & Taylor parent Hudson's Bay has approached Macy's about a possible takeover, according to a report from The Wall Street Journal.  Talks between the companies are preliminary and there is no guarantee they will lead to a deal, the report said. Neither retailer has commented…
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A&F Hires New CMO As Brand Seeks Turnaround

Abercrombie & Fitch has appointed Will A. Smith as its new Chief Marketing Officer. He will be responsible for all brand, creative and digital marketing, reporting to President and Chief Merchandising Officer Fran Horowitz. The retailer announced the move only four days after cutting 150 jobs at its company headquarters in New Albany, Ohio as part of cost reduction initiatives. Over the first nine months of the 2016 fiscal year, the company saw net losses of $44.8 million on sales of $2.29 billion, a top-line decline of 4.8%.

Personalized Home Page Promos Influence 85% Of Shoppers

  • Published in News Briefs
Personalizing the consumer experience can have a significant impact on the path to purchase, and the effects start the second a would-be shopper enters an e-Commerce site. Personalized home page promotions influence 85% of consumers, while personalized shopping cart recommendations influence 92% of shoppers to complete a purchase, according to…
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