Latest In: Executive Viewpoints

Why Retailers Need to Rethink Holiday Marketing in the Age of AI

Although retailers have steadily expanded the holiday calendar, marketing investment and performance expectations still tend to concentrate around…

Executive Viewpoints August 28
Jean Marc Zola Schneider Electric

Smarter Stores, Lower Bills: How AI Is Helping Retailers Take Control of Energy

For many retail owners energy is just another bill, and one that keeps going up. Whether you run…

Executive Viewpoints August 26

The Store Floor Is Retail’s Biggest AI Opportunity

The safest bet in retail today is that AI will change how people buy. Autonomous agents will learn…

Executive Viewpoints August 24
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
Dave Tu DCL Logistics

Solving the Inventory Split: Unifying B2B and DTC Fulfillment Under One Roof

For years, ecommerce growth followed a relatively straightforward path: launch a brand, build a loyal direct-to-consumer (DTC) customer…

Executive Viewpoints August 19
John Lin Senior Vice President Solution Architecture – Retail SymphonyAI

The Accountability Gap in AI-Driven Retail: Who Owns the Outcome When the Algorithm Gets It Wrong?

Retail organizations make thousands of consequential merchandising decisions every week, yet very few can clearly explain why those…

Executive Viewpoints August 18

Your Last-Mile Partner’s Tech Doesn’t Matter as Much as How They Use It

For retail and ecommerce brands, delivery performance has become a direct driver of customer satisfaction and repeat purchases.…

Executive Viewpoints August 12
Anthony Connelly Neato

AI Won’t Replace Brand Operators, It Will Kill Average Ones

Every few months, a new wave of commentary declares that artificial intelligence is about to replace marketers, ecommerce…

Executive Viewpoints August 10
Devora Rogers Alter Agents

When Convenience Stops Feeling Convenient

Retail has spent years improving the mechanics of shopping. Delivery windows have shrunk from days to hours. Search…

Executive Viewpoints August 6
Dan Pagel Brinqa

Navigating the Future of Retail Risk Management: Precision is the North Star 

At any given moment, a retail security team is looking at thousands of alerts across dozens of tools…

Executive Viewpoints August 4
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank