Advertisement

Tapi Carpets & Floors Rolls Out Issue Resolution Management System

UK-based Tapi Carpets & Floors will implement the IntelocateRETAIL issue resolution management system as it reopens its 135 stores. The software will help the retailer increase transparency and the speed at which it resolves COVID-19-related issues, with the larger goal of increasing cost efficiencies and enhancing communication.

The cloud-based IntelocateRETAIL platform integrates with corporate email systems to enable rapid communication of issues that require central office attention or approval. The tool shows which issues remain outstanding so that compliance can be achieved in real time, helping retailers handle complexities around cleaning, social distancing and shifting workplace conditions and rules.

“Tapi is a progressive retailer and we are always seeking innovative ways to manage our business whilst keeping our overheads low,” said Tracey Skea, Business Development Director at Tapi Carpets & Floors in a statement. “IntelocateRETAIL will be a key tool for us as we continue to reopen our stores across the country with the additional transparency and support that the system provides us. Our initial trials have shown a substantial reduction in time spent on issue resolution across our estate and a reduction in the cost as a direct result.”

Advertisement

Featured Event

Join the retail community as we come together for three days of strategic sessions, meaningful off-site networking events and interactive learning experiences.

Advertisement

Advertisement

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: