Omnichannel Alignment

Retail Innovation Conference Expands, Becomes Curated Destination for Connected Commerce

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. We…

How to Win in the Real-Time Holiday Retail Era

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative…

What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really…

Sweetening the Cookie-less Jar: What Luxury Retailers Need to Know for Future-Proof Success

While 80% of U.S. marketers report being very reliant on third-party cookies in digital advertising, the reality is here: cookies are going away. However,…

Exclusive Shopify Q&A: Product Head Reveals How SMBs Can Compete in the Age of Amazon

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. It took just 16 months for them…

Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

The agenda for the virtual 2021 Retail Innovation Conference, taking place Nov. 16 and 17, has been designed to provide practical answers…

Ralph Lauren Plans 90 New Stores and Additional Localized Websites in 2021

Ralph Lauren is on track to open 90 new stores this year and will open additional localized ecommerce sites as the brand…

With an Eye to the Future, Glossier Hires Three New Leaders

Glossier has set the gold standard for DTC success, but the retailer is not resting on its laurels as it expands in…

Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

The holiday season has always been prime time for retailers to roll out new marketing campaigns, events and experiences that draw people…

Old Navy Merchandising Exec: BODEQUALITY Has ‘Changed the Way We Work…Top to Bottom’

In 2018, Edelman research saw the rise of “belief-driven buyers” — people who said they would buy or boycott a brand solely…

Google Doesn’t Care if it Sells Products, but it Cares a Lot About Attracting Shoppers. Here’s Why.

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared…

Everyone’s Talking About the Supply Chain Slowdown. Here’s What Marketers Are Doing About it.

Another unprecedented holiday season is upon us and there is a powerful sense of déjà vu in the air. For a brief…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Omnichannel Alignment

Retail Innovation Conference Expands, Becomes Curated Destination for Connected Commerce

How to Win in the Real-Time Holiday Retail Era

What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

Exclusive Shopify Q&A: Product Head Reveals How SMBs Can Compete in the Age of Amazon

Ralph Lauren Plans 90 New Stores and Additional Localized Websites in 2021

With an Eye to the Future, Glossier Hires Three New Leaders

Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

Old Navy Merchandising Exec: BODEQUALITY Has ‘Changed the Way We Work…Top to Bottom’

Google Doesn’t Care if it Sells Products, but it Cares a Lot About Attracting Shoppers. Here’s Why.

Everyone’s Talking About the Supply Chain Slowdown. Here’s What Marketers Are Doing About it.

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

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