5 years ago Exclusive Survey Preview: Impact Of New Retail Roles More than 66% of retailers recently surveyed have added significant new executive roles in the last three years, and another 9% are…
8 years ago 60% Of Shoppers Say Retailers Offer Above-Average Customer Service Retailers are constantly looking for innovative ways to provide top-notch customer service to their shoppers. Survey results from KANA Software, a subsidiary…
10 years ago Exclusive Survey Report: The Push Toward Social Commerce While most consumers already are entrenched in using social media channels every day, most retailers are still working out the kinks of…