survey results

Exclusive Survey Preview: Impact Of New Retail Roles

More than 66% of retailers recently surveyed have added significant new executive roles in the last three years, and another 9% are…

60% Of Shoppers Say Retailers Offer Above-Average Customer Service

Retailers are constantly looking for innovative ways to provide top-notch customer service to their shoppers. Survey results from KANA Software, a subsidiary…

Exclusive Survey Report: The Push Toward Social Commerce

While most consumers already are entrenched in using social media channels every day, most retailers are still working out the kinks of…

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survey results

Exclusive Survey Preview: Impact Of New Retail Roles

60% Of Shoppers Say Retailers Offer Above-Average Customer Service

Exclusive Survey Report: The Push Toward Social Commerce

Ingredients for Holiday Marketing Magic: Agility, Creativity and Personalization

For 65% of Consumers, Companies’ Sustainability Profile Influences Purchase Decisions

Turn Payments into a CX Differentiator with BNPL, Digital Wallets and Better Orchestration

How to Grow Your Retail Business with Connected TV

Advertisers Shifting Spend from Search to Social

NRF: Retail’s Big Show 2024

Retail Innovation Conference & Expo 2024

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