The Retail TouchPoints Network

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Alibaba Exec: Luxury Success in China Requires Targeting, Customer Engagement — and Fun

Why Diversity is a Key Driver for Growing Talent, Product Assortment and Your Customer Base

Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’

Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

How Luxury Brands Like LVMH Unlocked Value Amid COVID

At 45, Ron Herman is Still a Retail Industry Trendsetter With a Heavy Community Focus

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Retail’s Future Requires a Shift from Mobile-First to Mobile-Only

If the last year has taught us anything, it’s that change and disruption are constant. Whether it’s coping with a disruptive event…

In-Store Mobile Could Generate A 146% Revenue Boost in 2018

Successfully deploying mobile in-store can drive up to 146% revenue growth for retailers this year, and may be a key investment decision…

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With Brand Language Under a Microscope, AI-Powered Optimization Appeals to Marketers

2022 Customer Loyalty Data Study: What are the True Drivers of Loyalty in the Minds of Consumers?

5 Trends Shaping the Future of Ecommerce

7 Surprising Tax Facts That Will Impact Your DTC Strategy

‘Returnuary’ is Coming: Stay Agile on Tax in Preparation

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NRF 2022

Retail Innovation Conference & Expo 2022