Retail Systems Research

Mobile Showrooming Leads To Increased Price-Matching In 2013

Following is Part 1 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World. Part 2, which offers insights…

13 Retail Experts Share Predictions In 2013 RTP Outlook Guide

What are the greatest challenges facing retailers in 2013? How do you design a mobile site for the multitude of different phones…

Holiday Sales Are Up, But Experts Debate Impact Of Early Thanksgiving Openings

It has been a jolly holiday season so far for retailers, with Thanksgiving weekend garnering positive results nationwide. More than 35 million…

Leveraging Retail Analytics To Make Better Marketing Decisions

This is Part 1 of the Retail TouchPoints Retail Analytics feature, spotlighting how retailers can make better marketing decisions by using retail…

Apple Passbook Offers Retailers Greater Opportunity For Mobile Engagement

Apple has once again taken the market by storm with the introduction of the iPhone 5, but arguably the most significant news…

Transforming Inventory Strategies For Omnichannel Success

This is Part 1 of the Retail TouchPoints “Inventory Strategies Report,” a two-part feature highlighting best practices and technologies that help retailers…

Post-9/11: Retailers Are Better Prepared To Respond To Crises

Visitors to New York City in particular love to shop its glamorous, high-profile retail stores. It’s no surprise, then, that retailing was…

Cutting-Edge Retailers Lead The Pack In Localization And Personalization

The payoff of Social, Local and Mobile (SoLoMo) is persuading retailers to rethink their strategies for winning and maintaining customer loyalty. As…

Connected Consumer Series Wrap-Up

Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in their conference rooms. Industry…

2012 Holiday Outlook Guide

Cross-Channel Consistency, Mobile Integration Are Keys To Success The holidays may be months away, but smart retailers are strategizing today, according to…

Debunking The Black Friday Discount Myth: Retailers Need a 24/7/365 Pricing Strategy

Black Friday and Cyber Monday ― best known for glittering price offers and festively wrapped deals — attract gift-minded customers like a…

Speculation Surrounds eBay-GSI Commerce Acquisition

With the $2.4 billion eBay acquisition of GSI Commerce just announced, it’s impossible to know how the melding of the two companies…

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