Retail Reset: Recommended In e-Commerce & Payments

Three Requirements For Successful Retailers Post-Pandemic

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. E-Commerce…

Survey: Why Companies Must Upgrade CX Basics To Tap Surging Online Sales

Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online during the pandemic, customers…

As Contactless Payment Use Grows, Here’s What Consumers Need To Know About Fraud Prevention

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. shoppers and retailers during the pandemic, because the…

IAB CEO Randall Rothenberg: COVID-19 Has Accelerated ‘Storeless Discovery’

There have been plenty of “new realities” retail brands have had to adjust to over the past few months. The COVID-19 crisis…

How Fashion Retailers Can Retain New E-Commerce Customers Past The Pandemic

Fashion retailers were hit hard by the COVID-19 outbreak, but the industry may have found a silver lining: an influx of new…

How Retailers Can Fight Fraud During COVID-19

The COVID-19 pandemic has led to an onslaught of new challenges for retailers. Many have had to close physical locations and significantly…

7 E-Commerce Design Trends Set To Dominate 2020

With most of us social distancing at home and all but essential brick-and-mortar stores closed, online shopping is more popular — and…

After Coronavirus, E-Commerce Will Reign Supreme

The retail industry has been one of the hardest hit by the COVID-19 pandemic, with overall sales falling a record 8.7% in…

5 Things To Consider Before You Send A COVID-19 Email

While e-Commerce has surged in the past two decades, in-person transactions have kept retail relevant. But with most stores forced to shut…

Microsoft Stores Pivots, Gives 2,000 Brick-And-Mortar Employees Digital Access To Consumers

In the wake of COVID-19, many retail businesses focused on adapting their products and services — especially if they had an expansive…

How Brands And Retailers Can Adapt To Consumer Behavior Shifts For The Long Haul Amid COVID-19

In under two months, the adoption and usage of e-Commerce reached 2022 projections, with 90% of consumers changing their shopping behavior by…

Exclusive Accenture Q&A: How Retailers Can Prepare For The Long-Term Shift To Digital

Consumers’ reliance on e-Commerce as a result of social distancing and stay-at-home orders will permanently impact the commerce landscape, according to Sean…