The Retail TouchPoints Network

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How Daniel’s Jewelers Designs Stores and Shopper Experiences for Hispanic Consumers

Listen Up: Copper Compression’s Voice Commerce Play is (Almost) All About Brand Recognition

How In-House App Development Gave Home Depot Associates the Right Tool for Their Jobs

Kendra Scott CEO: ‘The Beauty of our Business is we Don’t Have to Reinvent Ourselves to be Successful’

How Fiture Creates ‘Fitness for All’ in Compact N.Y. Store Location

NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

personalization gap

75% Of Shoppers Say Brick-And-Mortar Personalization Continues To Fall Short

As retailers strive to understand the consumer throughout the path to purchase, they are putting in more effort to personalize their offerings…

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Which Brands are Rewriting the Rules of Loyalty Programs?

Recalibrating for the Next Normal

Get Post-Purchase Right or Risk Losing the Next Sale

Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions

Personalized Content Motivates Purchases for 59% of Consumers

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