omnichannel

Connected Consumer Series Spotlights The Five Most Pressing Topics In Retail

The continued evolution of the cross-channel shopper has compelled retailers to rethink their engagement strategies, as well as front- and back-end processes….

CXPA Spotlights Customer Experience And Best Practices

As consumers continue to develop cross-channel shopping behaviors and preferences, it is vital that retailers create a compelling and consistent brand experience….

Signature Helps Retailers Develop Stronger Relationships With Shoppers

The emergence of the cross-channel shopper has left retailers scrambling to keep pace by implementing new methods of engagement via mobile devices…

Inventory Intelligence Delivers On The Omnichannel Promise

Omnichannel retailing gives stores omnipresence, an advantage once claimed exclusively by online merchants, and affords stores the opportunity to offer their merchandise…

New IDC Research Shows Customer Centricity Tops Retail Priorities

First the good news: 75% of retailers believe customer-centricity is a “top three success factor” for 2009 and 80% of retailers expect…

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