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Serena & Lily Boosts Online Purchases With Real-Time Customization Tool

The Internet offers consumers an array of resources for accessing information, browsing inventory and purchasing items from the convenience of their homes…

Connected Consumer Series Wrap-Up

Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in their conference rooms. Industry…

New Study Spotlights Growth Potential For Pinterest-Savvy Retailers

Today’s consumers are utilizing more interactive and visual channels to learn about brands, items and trends. Pinterest, for example, is impacting how…

Chico’s Extends Its Customer Insights With Social Media Analytics

This is Part IV of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and the business intelligence the…

Empathica Adds Real-Time Feed To Improve In-Store Shopping Experience

Empathica, a Customer Experience Management (CEM) solutions provider, has announced enhancements to its GoRecommend,social media advocacy platform. The GoRecommend solution now features…

Top SMS Campaign Strategies To Boost Acquisition, Conversion And Retention

As the smartphone’s popularity intensifies among consumers, many retailers are focused on applications and mobile-optimized sites to increase engagement with mobile-savvy…

Bonobos and Warby Parker Use Social Media Analytics To Increase Engagement, Enrich Curation

This is Part III of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and the business intelligence the…

VisiStat Enables Social Media Monitoring To Optimize E-Commerce

Progressive retailers are implementing strategies and tactics to develop a 360-degree view of their customers to present more valuable offers and optimize…

Advance Auto Parts Increases Product Reviews by 700%, Dominates Competitors On Facebook

As consumers spend more time on social channels, social media integration and building customer engagement has become a major component for eTailers….

VF Outlet Creates Social Media Presence, Generates 33,000+ “Likes” In 10 Months

VF Outlet, a discount fashion retailer with more than 70 locations, recently partnered with Stream Companies, a full-service advertising agency, to launch…

Chico’s FAS Drives Customer Action With Social Charity Campaign

Retailers are building trust and customer loyalty by donating to charities and promoting their dedication to specific social causes. Following a successful…

The Root Of 2012 Trends For Retailers

Now that Q1 2012 is just about behind us, I’d like to review where I see marketers evolving their direct digital marketing…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

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Serena & Lily Boosts Online Purchases With Real-Time Customization Tool

New Study Spotlights Growth Potential For Pinterest-Savvy Retailers

Top SMS Campaign Strategies To Boost Acquisition, Conversion And Retention

Chico’s FAS Drives Customer Action With Social Charity Campaign

AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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