7 years ago Luxury Brands Lose Half Of Their Top Customers Every Year Luxury brands struggle to retain approximately 50% of their top shoppers every year, according to research from Epsilon and The Luxury Institute….
10 years ago Retailers Need To Humble Big Data For retailers, the “Big Data” world can be an intimidating place. Gartner Research has indicated that information volume is growing worldwide at…
13 years ago The Inbox Battle: Studies Show Paybacks Retailers See From Personalized Emails Today’s email-savvy consumers appreciate a personalized, well-targeted email promotion, but many abandon a retailer if they have a negative email experience. Smart…