bopis

Want to Have Great CX This Holiday Season? Focus on Employee Experience First

This is Part 1 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still…

Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that…

Sunnier Economic Outlooks Drive Peak Season

While consumers still make plenty of online purchases, analysts expect ecommerce sales to grow more moderately in the near term compared to…

Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental…

7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation…

Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

U.S. ecommerce sales this holiday season are forecasted to reach $273 billion, a 1% year-over-year growth rate, according to the Salesforce Shopping…

Joann Expands Location Solution to Encompass BOPIS

Joann has extended its partnership with Flybuy to power the craft retailer’s buy online, pick up in-store (BOPIS) offering. Since the beginning…

How Retailers Can Overcome the Password Fatigue and Tiny Screens that Plague Mobile Checkout

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly…

Drive-Up Grocer Addie’s Opens First Store, Plans to Expand Across U.S.

The new supermarket concept Addie’s, a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., fueled by $10.1 million in…

Holiday 2022 Recap: Promotions, BOPIS Drove Late-Season Engagement as Overall Growth Slowed

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew…

Walmart Expands Reach of Third-Party Retail Services with Salesforce Integration

Walmart’s burgeoning slate of white-label retail tech will be made more widely available via a new partnership with Salesforce. Retailers will now…

Athleta’s Fourth NYC Store Opens with Strong Focus on Community Events

Athleta marked its 35th North American store opening in 2022 by unveiling a 5,000-square-foot multi-level space in Manhattan’s SoHo neighborhood on Dec….

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bopis

Want to Have Great CX This Holiday Season? Focus on Employee Experience First

Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

Sunnier Economic Outlooks Drive Peak Season

Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

Joann Expands Location Solution to Encompass BOPIS

How Retailers Can Overcome the Password Fatigue and Tiny Screens that Plague Mobile Checkout

Drive-Up Grocer Addie’s Opens First Store, Plans to Expand Across U.S.

Holiday 2022 Recap: Promotions, BOPIS Drove Late-Season Engagement as Overall Growth Slowed

Walmart Expands Reach of Third-Party Retail Services with Salesforce Integration

Athleta’s Fourth NYC Store Opens with Strong Focus on Community Events

Ingredients for Holiday Marketing Magic: Agility, Creativity and Personalization

For 65% of Consumers, Companies’ Sustainability Profile Influences Purchase Decisions

Turn Payments into a CX Differentiator with BNPL, Digital Wallets and Better Orchestration

How to Grow Your Retail Business with Connected TV

Advertisers Shifting Spend from Search to Social

NRF: Retail’s Big Show 2024

Retail Innovation Conference & Expo 2024

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