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Tackling The Omnichannel Customer Data Challenge

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The inability to access and properly utilize customer data across channels leaves marketers with a bunch of half-completed steps in the customer journey.

The key to achieving this objective is having a more intimate understanding of the consumer and where they are in their buyer journey. This enables retailers to hyper-personalize messages to specific consumers. There’s value in solving the personalization challenge through a range of options – from simple data-based approaches to machine learning. Join us on Wednesday, April 18, for a webinar that will cover:

  • How to resolve customer identities across channels;
  • How to dynamically segment buyers according to actions; and
  • Real-time personalization marketing methods.

Don’t miss out! Register now to learn how B2C CRM technology can enhance your omnichannel marketing efforts.


Who?

Bryan Amaral

Bryan Amaral
Founder, President & CEO
Clientricity

Eric Keating

Allison Nolan
Director of Marketing Strategy & Engagement
Zaius

Debbie Hauss

Debbie Hauss
Editor-in-Chief
Retail TouchPoints

When?

On-Demand

Register Now!

Retail Trendcaster Webinar Series
Days
Hours
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Uncovering What’s Next in Retail

March 17-19, 2025  |  Free On-Demand Digital Event

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. Join Retail TouchPoints’ Retail Trendcaster webinar series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

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