Secrets To Holiday Success: Insights From 2,000 Consumers

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Salesforce Research recently polled 2,000 U.S. consumers to learn what retailers must do to capture the hearts, minds and wallets of today’s sophisticated shopper.

By viewing this webinar you will learn:

  • The latest consumer channel preferences across every stage of the path to purchase;
  • What’s working and what’s not for shoppers as it relates to browse, buy and beyond;
  • Quick win opportunities to transform the retail store experience and drive shopper delight; and
  • How to apply next year’s marketing, commerce, service and IT investments (including AI) to enhance the shopper experience.

View this webinar now to learn what’s working (and what’s not) with consumers and how to create strategies for holiday success.




Joanna Beerman
Director of Industry Marketing, Retail

ConnorConor Donegan
Product Marketing, Research

AdamBlairAdam Blair
Executive Editor
Retail TouchPoints


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