Omnichannel Report Card

The omnichannel commerce assessment can be both a report card for how well you’re doing and a springboard for substantial improvement moving forward. Review your brand’s proficiency in seven critical areas and understand how your e-Commerce efforts stack up to those in your segment. Download the Omnichannel Report Card assessment and review these essential categories:

  • Digital and Online Experience;
  • Store Experience;
  • Flexible Fulfillment;
  • Mobile Site/App;
  • Integrated Marketing and Pricing;
  • Call Center Experience; and
  • Social Media

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