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Exploring the Customer Experience Enigma in Retail

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Results from the 2016 Customer Experience Index Survey

Did you know 55% of retailers don’t offer the endless aisle capabilities that today’s customers expect? Learn how to meet the expectations of your shoppers by focusing on the 4 C’s of retail:

  • Context;
  • Convenience;
  • Content; And
  • Consistency.

Fill out the form to watch the webinar and unlock actionable CX insights.


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