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Customer Engagement and Loyalty Trends Retailers Can’t Afford to Ignore

Retail CRM 2017

Discover 7 critical CRM trends, including:

  • Convergence Of Marketing And Merchandising
  • Importance Of Customer-Level Marketing Attribution
  • Movement Of Data And Actionable Intelligence Into The Store
  • Brand Experience Delivered At Shoppers’ Convenience
  • Loyalty Program Updates
  • Centennials: The New Shopper Target
  • Social Good As A Marketing Imperative

Download the white paper to uncover 7 key CRM trends.


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March 17-19, 2025  |  Free On-Demand Digital Event

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. Join Retail TouchPoints’ Retail Trendcaster webinar series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

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