Assessing Your Retail Store Technology Services

5 Questions To Avoid Pitfalls And Develop Best Practices

Retailers must upgrade store technologies to spark engagement as shopper preferences evolve. But merchants also need the right technical support services to ensure their technology is reliable, available, high-performing and secure.

This white paper reveals 5 questions retailers should ask to improve their in-store technical services, covering key topics that include:

  • IT support;
  • Hardware investments;
  • In-store, help desk and management staff resources;
  • Service level agreements (SLAs); and
  • The store manager/vendor technician relationship.

Download this white paper and learn how to leverage tech support to optimize in-store technologies.

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