Retailers are not meeting consumers’ demands for seamless and consistent experiences across all channels. To meet and exceed customer expectations, retailers must evolve from a siloed channel approach to a centralized commerce approach.
This infographic, courtesy of iQmetrix, outlines consumers’ current expectations and retailers’ omnichannel aspirations.
Retailers are not meeting consumers’ demands for seamless and consistent experiences across all channels. To meet and exceed customer expectations, retailers must evolve from a siloed channel approach to a centralized commerce approach.
This infographic, courtesy of iQmetrix, outlines consumers’ current expectations and retailers’ omnichannel aspirations.
