22 Retail Executives Share Technology Predictions For 2014

Shadow RTP Technology Preview 2013 CB

For the second year, Retail TouchPoints has asked a number of key executives from leading solution provider companies to share their insights on what to expect with new technologies and technology trends in the coming year. This year we have collected input from 22 executives who possess many years of experience in business and retail specifically.

Each executive was asked to answer the following question:

Which technology trend will impact the retail industry most significantly in 2014 (and why)?

For the 2014 report, we have split the predictions into 7 different categories.

Following are the categories and corresponding contributors:

Big Data / Analytics 

MyBuys, Daniel Druker, Chief Marketing Officer

Teradata, Tim Simmons, Vice President, Global Industry Marketing, Retail, Travel, Hospitality & Transportation

Customer Experience

Cisco, Jon Stine, North American Lead of Retail, Cisco Consulting

JDA, Wayne Usie, SVP of Retail

Motorola, Paul Steinberg, Senior Vice President and Chief Technology Officer

OpinionLab, Jonathan Levitt, Chief Marketing Officer

Oracle Retail, Mike Webster, SVP and General Manager

VeriFone, Jeff Wakefield, Vice President of Business Development

Mobile & Social 

Epicor, Noel Goggin, SVP and GM

Olapic, Luis Sanz, Co-founder

Zebra Technologies, Nick D’Alessio, Global Practice Leader, Retail

Next-Gen Technology

Ceridian Dayforce: John Orr, SVP, Retail Strategy & Execution

NCR Retail, Oren Betzaleli, Vice President and General Manager, Global Solutions Management & Marketing

Tyco Retail Solutions, Nancy Chisholm, Vice President and General Manager

Usablenet, Jason Taylor, Chief Innovation Strategist


Demandware, Rob Garf, VP of Industry Strategy & Insight

Junction Solutions, Jeff Marker, Senior Vice President, Multichannel Retail

NetSuite, Branden Jenkins, GM of Retail

SDL, Joe Stanhope, Chief Strategy Officer


Revionics, Karen Dutch, Senior Vice President Marketing

SAP, Lori Mitchell-Keller, Sr. Vice President and Head of Global Retail Industry

SAS, Diana McHenry, Director, Global Retail

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