2023 Holiday Shopping by the Numbers

Veho surveyed 1,000 U.S. consumers to understand how they plan to shop this holiday season. Want a hint? Seamless delivery and returns are top of mind.

What do consumers find most stressful about holiday shopping? What are they expecting from retailers this season? These are just two of many questions Veho answered with a recent survey of 1,000 U.S. consumers. The findings reveal that ecommerce will (unsurprisingly) be key as customers cross off their holiday shopping lists. As a result, delivery speed and seamless returns are going to be major drivers of customer satisfaction and loyalty.

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