Stores have become more than just a place to buy a product. To be successful in today’s digitally motivated marketplace, stores must offer unique and compelling experiences that give shoppers a reason to look up from their mobile devices — which is no easy task
The seventh annual Retail TouchPoints Store Operations Superstar Awards recognizes companies that are thinking outside the brick-and-mortar box to bring a refreshed experience to consumers and store employees. This year’s winners are recognized in seven categories:
- Digital Transformation: TechStyle Fashion Group; Kroger
- Last Mile: Boscov’s; Princess Auto
- Workforce Motivation: Lamps Plus
- Mobile Strategies: Century 21 Stores
- Store Format Innovation: Sleep Number; Nordstrom; Lids
- Operational Planning: ABC Fine Wine & Spirts; The RealReal; Browns Shoes
- Loss Prevention: ASDA
Download the report for profiles of the winning retailers.