Retailers have bolstered their delivery and fulfillment offerings to cater to an increasingly demanding consumer. While speed is critical, retailers also need to think about how efficient and profitable these fulfillment offerings are. Not to mention the fact that organizations are being held more accountable for their environmental and sustainability initiatives. The fulfillment puzzle is becoming incredibly complicated to solve, but Roadie has a mission: to make “on-the-way” delivery an efficient, effective and more environmentally friendly option for brands and consumers. Marc Gorlin, Founder and CEO of Roadie shares:
- His take on the trends and challenges of fulfillment;
- What “on-the-way” delivery means and how it can benefit retailers and consumers;
- The future of the gig economy; and
- What retailers should consider as they invest in their fulfillment experiences.