Retail Remix Podcast

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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Latest Episodes

Episode 245

Scaling Internationally: Strategies for the Tariff Era

Featuring: Rathna Sharad, CEO & Founder, FlavorCloud

This episode is brought to you by BigCommerce With tariffs dominating headlines and reshaping global retail strategy, brands are navigating one of the most complex trade landscapes in recent memory. In this episode of Retail Remix, host Nicole Silberstein is joined by Rathna Sharad, CEO and Founder of cross-border…

Episode 244

How DSW Is Navigating a New Era of Engagement

Featuring: Sarah Crockett, Global Chief Marketing Officer at DSW

This episode is brought to you by BigCommerce As the retail marketing playbook continues to evolve, staying relevant takes more than just keeping up — it means rethinking how and where you engage your audience. In this episode of Retail Remix, host Nicole Silberstein sits down with Sarah Crockett,…

Episode 243

Tariffs, Bankruptcies and What Comes Next in Retail

Featuring: Melissa Minkow, Global Director of Retail Strategy at CI&T

This episode is brought to you by BigCommerce The retail industry has already packed a decade’s worth of disruption into just the first few months of 2025. From bankruptcies and tariffs to shifting consumer behaviors and market volatility, staying ahead of the curve is more challenging — and more…

Episode 242

Why Creators are Creating a New World of Commerce

Featuring: Frank Dudley, Northwestern Universit Rodney Mason, LTK

More than 50% of brands plan to increase budget spend on creators in 2025. While brand execs across categories agree that creators help boost awareness and product consideration, their tactical goals and priorities vary. During this episode of Retail Remix, Rodney Mason of LTK and Frank Dudley of…

Episode 241

What Makes Thrive Market’s Marketing Team Thrive?

Featuring: Amina Pasha, Chief Marketing Officer, Thrive Market

Amina Pasha has been in the CPG space for more than 20 years. While a good portion of that time was with P&G, her career went into new, exciting territory when she joined The Honest Company, a challenger brand that, from the beginning, doubled down on its mission and…

Episode 240

How M&M’S Sweetened the Digital Experience with Composable Commerce

Featuring: Casper Rasmussen, Group SVP – Technology, Valtech and President of MACH Alliance | Kyle Barz, Senior Director – Enterprise Architecture, Mars, Inc.

Mars, Inc. has embarked on a digital transformation that encompasses ecommerce experience and in-store activation. Throughout this journey, which began with the M&M’S brand, the company has successfully embraced experience innovation that has composable technology and agile processes at the center of it all. During this episode of Retail…

New episodes released weekly on Monday mornings.