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Episode 88

Embracing the Frugal Consumer

Featuring: Steven Hong, Discount Bandit

Discount Bandit is a marketplace with one goal: to give consumers access to the best deals on products. But there’s a catch: the listings are “blind,” which means consumers don’t know which retailers are providing these items.  
 
With this unique model, Steven Hong, Discount Bandit’s CEO, has learned a lot about the behaviors and preferences of consumers, especially when they’re in a marketplace environment. During this episode, he reveals what he’s discovered over the years, including:  

  • The ever-present role of frugality in the decision-making process;  
  • How economic volatility has impacted price consciousness, if at all; and  
  • How brands, retailers and marketplaces can collaborate to maximize values for consumers.  
      

RELATED LINKS 

  • Learn more about Discount Bandit. 
  • Read more of Steven Hong’s perspectives on the frugal consumer. 
  • Get more information on the Discount Bandit partner program.
     

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Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Episode 88

Embracing the Frugal Consumer

Featuring: Steven Hong, Discount Bandit

Subscribe:

Advertisement

Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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