Trend Watch

Chico’s Exec Discusses The Next Generation Of Personalization

Retailers today are striving to create unique and memorable experiences across all channels. The combination of customer data, e-Commerce, mobile technology, social…

Charlotte Russe And Nordstrom Connect Instagram Content And Commerce

With more than 200 million active users and 60 million photos shared per day, Instagram is a top social network for consumers…

Cookies For Kids’ Cancer Drives Awareness With E-Commerce

The powers of e-Commerce are allowing charities to build awareness, educate visitors and boost donations through the web. National non-profit organization Cookies…

Meet The Retail TouchPoints Advisory Board

Retail TouchPoints (RTP) is proud to introduce the Retail TouchPoints Advisory Board! The Board includes a select group of leading retail executives, invited…

Deloitte Projects A Drop In Back-To-School Spending

Deloitte is predicting a sizeable drop in back-to-school spending, a sharp contrast from the National Retail Federation’s predictions that spending would increase…

Retailers Increase Investment In Social Customer Service

Billions of consumers worldwide are tapping into Facebook, Twitter, Pinterest and other social networks on a daily basis. Whether they’re sharing photos,…

Is Facebook’s “Buy Now” Button The Next Generation Of Social Commerce?

Facebook is in the early stages of testing a new feature designed to help businesses drive sales through the users’ News Feeds…

Crumbs Closes Its Doors: Is The Cupcake Boom Crumbling?

There’s no way to sugar coat it: The cupcake craze may be coming to an end. Crumbs Bake Shop announced on Monday…

Knowledgeable, Empowered Associates Sell 87% More, Survey Confirms

Store associates play a starring role in the brick-and-mortar experience. By offering customers product recommendations and guiding them throughout the browsing and…

Customer-Centricity Comes Into Focus At Wal-Mart Annual Shareholders Meeting

During the annual shareholders meeting, Wal-Mart Stores, Inc. executives outlined plans to serve customers and improve brand experience by leveraging three core…

Take Mobile Commerce Efforts To The Next Level

New predictions from Forrester Research confirm that mobile commerce has reached a tipping point. Total smartphone and tablet transactions in the U.S….

Investing In Omnichannel Success

Shoppers are no longer sticking to a single channel when interacting with retailers and venturing through the buying cycle. As consumers become…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Trend Watch

Chico’s Exec Discusses The Next Generation Of Personalization

Cookies For Kids’ Cancer Drives Awareness With E-Commerce

Meet The Retail TouchPoints Advisory Board

Crumbs Closes Its Doors: Is The Cupcake Boom Crumbling?

Knowledgeable, Empowered Associates Sell 87% More, Survey Confirms

Customer-Centricity Comes Into Focus At Wal-Mart Annual Shareholders Meeting

Take Mobile Commerce Efforts To The Next Level

Investing In Omnichannel Success

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

Groceryshop

Shoptalk Fall

NRF Europe

eTail Connect West

eTail Boston

Interests:

Trend Watch

Access The Media Kit

Interests:

Access Our Editorial Calendar